DITA Email Portal




The average knowledge (office) worker uses it 13 hours a week, or 650 hours a year (assuming two weeks’ vacation),1 and yet email technology hasn’t changed much in the 20 years it’s been around—until now, with the introduction of the Centralpoint DITA eMail Portal, a patented DITA2 -based email interface by Oxcyon, Inc., a user experience platform (UXP) vendor as recognized by Gartner, Inc., a leading provider of technology research to global technology business leaders. The Oxcyon introduction is expected to help organizations recoup nearly half the time now spent by knowledge (office) workers sending and replying to emails.

As the newest version of the Centralpoint UXP, the software validates user identity; unifies disparate email and enterprise content management silos; and delivers email via other third-party providers such as Microsoft Exchange, Google, Hotmail, Centralpoint’s secure email (whose message body does not leave the server), other custom systems, and SMTP. 

The release of the Centralpoint DITA Mail Portal ensures that emails with elements (traditional or DITA-created files), when reopened, are current. For example, if a user authors a document, which includes a reference to a product and its price, and upper management changes the price of the product the next day, the document will be updated for the sender or recipient without anyone touching that document again. 

By making possible the effective management of content and data access, and by serving as a central repository of references to third-party systems, the software enables time spent on emails to be slashed. Files and send/reply messages are assembled and authored leveraging DITA. Users can drag and drop data sources (bits of information) from Centralpoint and/or other systems to assemble and send emails using intuitive menus appearing in the email interface. This makes it possible for document updates and data sources to be tethered live to the author and recipients.  

Furthermore, the menus are personalized for each user according to the user’s job function and role. These capabilities are expected to enhance ease-of-communication and facilitate greater collaboration within organizations. The software also provides standard responses for any situation and for international clients using their languages. Equipping users with the data elements they need to assemble new emails or error-free responses in seconds ensures governance over corporate communications, thus eliminating the need for a review process in most cases.

“Our DITA assembly makes email the collaborative tool it should have always been,” declares Samuel Keller, Oxcyon founder, CEO, and inventor of the Centralpoint technology. “We’ve reinvented email to allow it to be an integral part of  knowledge management, instead of a left behind silo of valuable information.” 

How does it work? It can be hosted on premise, or in the cloud and configured to work in unison with your current email. Although Centralpoint mail can work with multiple providers (Google, Yahoo, Aol, and even itself (as a secure mail provider), Microsoft Exchange 2007-2016 is the typically installation. Centralpoint acts as your employees' new central point of access to their mail. They simply log in, and begin managing their mail like they used to, but with multiple new advantages, saving them nearly 50% of the time they normally spend sending and responding to email. Centralpoint Email Portal also allows them to access exchange through any mobile device, including Apple iPad, and iPhone, without the need for any download from iTunes. Mobile app 'icons' can be downloaded directly from this solution to act as a shortcut to anyone's mail (also without the need for iTunes). 

Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (great alternative to Sharepoint). Learn more


1Report: The Social Economy, Unlocking Value and Productivity Through Social Technologies, McKinsey Global Institute
 
2DITA (Darwin Information Typing Architecture) is an XML (Extensible Markup Language) data model for authoring and publishing.

Have more questions? Want to learn more?


  • Cut your employees time by half (nearly 325 hours saved per employee, per year (estimate))
  • Make sure the right message is used for every client or partner facing exchange (Corporate Communications, Legal)
  • Make sure users receive a message which contains the latest information (DITA based updated elements)
  • Monitor email activity including who accessed which (link within each email) when.
  • Reduces amount of files and storage in email 
  • Supports Conditional logic (Example: any outbound email containing the word 'resume' may copy your HR manager)
  • Allow for data to be entered into other (back office systems) right from email (workflow optional)
  • Compatible on all devices, (mobile, ipad, iphone) without a plug in or app download required
  • 100% browser based- Responsive View
  • Dynamic menu filtered for each user (tailored to their job title or role)
  • Supports HTML view and edit of any email
  • Build documents on the fly (via templates), without the need for Office or plug ins (PDF, WORD, PPT, XLS)
  • Allow for collaboration within a document
  • Supports Search and Replace (within body copy of email)
  • Custom grouping (folders) for any condition (by client, by project, etc.)
  • Customize your view of mail (complete UI control over mail), including not one inbox, but many grouped by sender or project
  • Access back office system data (via web services and direct database connections)
  • Authentication with AD/LDAP, and 'or' others. Centralpoint is a cross forest single sign on (can authenticate against any system(s))
  • Easily build any message (or document) leveraging patented DITA authoring tools
  • Schedule email broadcasting (newsletters)
  • Govern messages through Corporate Communications (once released, they appear in appropriate user's menus for re-use)
  • Limit liability by sending the right Legal approved messages.
  • Unified email box (one inbox for multiple email addresses (Exchange, Google, etc.) 
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as an alternative to Sharepoint). Learn more
  • Microsoft Exchange (Outlook) 2007-2016 SP1 
  • Google
  • AOL
  • Yahoo!
  • Hotmail
  • Centralpoint secure email. We act as our own email provider, brokering the alert between users, to access secure mail (which doesn't leave the server)
  • More providers will be added to this list in future updates
  • FYI- You can have multiple providers in the same Centralpoint Email Portal (allowing you one inbox, for all of your various email accounts)
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as an alternative to Sharepoint). Learn more
  • It can be hosted on premise OR hosted (cloud) by us...your choice. For most of our clients, they prefer on premise installation. In our opinion, your mail is important and critical, and should be in the most secure place you can find. 
  • If you want us to host it for you, we typically use Rackspace, but you are free to host wherever you want (you only need Windows/SQL)
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as an alternative to Sharepoint). Learn more
It depends on the size of the installation. Typically, this solution fits organizations with over 500 employees best, but can be used by any organization. It also depends on whether it is a hosted, cloud based solution or on premise (typically larger clients want it on premise). The cost can range anywhere from $1,250 per user per year, down to $10 per user per year (depending on the size and scope of the engagement). The per seat user license fee depends greatly on the number of users or volume discount we can provide. To get an accurate price to meet your specific needs, kindly fill out the form below.

*Your Name
*How many employees use Exchange today?
*Name of your Organization or Company
*Phone Number
*Email Address
Tell us about the types of content your users will need to drag in (what types of responses to they field?)

  • Currently, it is 100% web based solution. If you think about it, most of your users choose to access mail on the go. You need to step back and consider the difference between a mobile app, and a web based (secure) access. There is no difference.
  • What is the difference between having an employee click on a short cut to the web, vs. a desktop application (which is antiquated), since they both work from the same data?
  • Icons can be provided for any mobile device (as shortcuts for your employees) to access mail, without having to go through the iTunes store. You can customize your own.
  • These icons can also point to certain functions (generating a report to send to management, whenever they are clicked, for an example)
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as an alternative to Sharepoint). Learn more

             
  • Installing Centralpoint, and authenticating with your email provider(s) can occur same day, if needed. 
  • The real time is in the collection of your template, digital assets, and defining the menu for each user, by role. (We help you do this, and leverage our data transfer tools to quickly fill it up.)
  • Anywhere from same day (if you are setting up configuration, data feeds, content yourself) to 90 days, if it is full scale enterprise project (where we do it for (or with) you)
  • On premise installations require Windows 2008-2012, running SQL (Standard or enterprise)
  • We offer an installation wizard which makes it pretty easy.
  • Hosted (or cloud solutions) are set up against your email provider (Exchange, Google, etc.)
  • VPN tunnel can be set up between the server and your environment (if necessary)
  • Oxcyon uses Rackspace for hosting, but you are free to use anyone you want (just requires Windows/SQL)
  • While we are at it, consider using our data transfer tools to migrate your entire enterprise
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as an alternative to Sharepoint). Learn more
  • Centralpoint integrates with Active Directory/LDAP (out of the box), can also support LDAPs (secure)
  • Given that Centralpoint is a forest single sign on, we can authenticate against multiple (simoultaneously), meaning, you can serve employees, partners, dealers, brokers, through the same portal
  • We can integrate with any system, your CRM, Salesforce, Sharepoint, OneDrive, (Enter name of system here) 
  • We also support web services (including RESTful), direct database connections, JSON, RSS, XML and even workflow (allowing for approval by upper management, PRIOR to the deposit into these systems).
  • Our Data Transfer (also known as Data Transformation) tools support scheduled movement of data 'between disparate systems' (Example: Daily or weekly import from other systems or move data from Centralpoint (periodically) to back office systems.
  • Our integration can include 'pulling' or providing live DITA objects into email (to populate the menu) AND the ability to create (PDF, WORD, PPT, XLS and of course copy) in the email, for the population (or feed to your back office systems).
  • For qualifying clients (larger engagements with a solid interest),  
  • Centralpoint does much more than email, that is simply the tip of the iceberg. Centralpoint is a leading Enterprise Content Management, Portal and User Experience Platform (as  an alternative to Sharepoint). Learn more



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