What is a UXP?
What is a User Experience Platform?
According to Gartner, the definition of a User Experience Platform is: the technology for creating effective, high-fidelity user experiences for a website, portal or mobile app across channels and devices. Gartner also refers to these as Digital Experience Platforms or Customer Experience Platforms.
We prefer the original title of User Experience Platform, because at the end of the day it is about the users. Theses users include your distributors, suppliers, customers, employees, and you....everyone. More important than an authoring tool to create and manage these channels, is the return trip of.....what the users did with the information they accessed, including: orders placed, files downloaded, collaboration with others, tests taken...anything. For more information please see the Wheel.