Is chat content worth governing, or should we just delete it?

Retention on collaboration platforms is usually set short on the assumption the content is chatter. In practice channels carry decisions, approvals and the current state of work. Deleting it destroys operational memory; keeping all of it accumulates liability.

Because classification in Centralpoint runs automatically against the organization's dictionary during ingestion, chat can be treated on its merits rather than as one category. Material meeting the criteria for a record is retained and governed; the rest follows the retention schedule — and the decision is evidenced rather than assumed, which is what a regulator asks about.