What is Digital Records Modernization?

Modernization usually begins as a technology project and turns out to be a policy one. Most estates have a retention schedule nobody executes, a classification scheme nobody applies consistently, and disposition that has never run — so the estate grows indefinitely and everything remains discoverable forever. Replacing the system fixes none of that. What matters is making the schedule executable, which requires the vocabulary to be explicit and the classification automatic. Centralpoint applies the organization's own retention vocabulary during ingestion, so records arrive classified against the schedule rather than awaiting manual assignment. Because disposition operates on records with their version lineage and derived artefacts, executing the schedule reaches the AI layer too — interaction logs, cached answers and index membership follow the same lifecycle.