Enterprise Knowledge Migration

Knowledge migration is a broader problem than content migration, because much of what an organization knows exists in conversation, in local practice and in the heads of long-serving staff. A migration that moves documents carries the recorded fraction and leaves the rest where it was — which is why organizations frequently report that the new system has everything and nobody can find anything. The unrecorded knowledge has to be captured deliberately rather than assumed to accompany the files.

Centralpoint ingests conversational sources alongside documents, so decisions recorded in mail and meetings become governed records rather than remaining unreachable. The skills corpus captures the remainder: expertise articulated once as a rule with a named owner, applied continuously rather than filed — which is the only form in which tacit knowledge survives the people who hold it.