Governed Read Receipts

A read receipt supplied by the reader's own software is an assertion; one produced by the system serving the document is an observation. The distinction is legal as much as technical, because the party relying on the receipt in a dispute is the organization, and a receipt it did not generate is evidence of the recipient's configuration rather than of their conduct.

Because governed documents are served from Centralpoint rather than distributed as copies, receipts are generated by the system of record and attach to the version served. That also makes them consistent across channels — a policy read through the portal and one surfaced by the assistant produce the same class of evidence rather than two different ones.