Hyland OnBase Migration

OnBase deployments tend to be deeply embedded in operational process, which makes migration a workflow problem rather than a content problem. The documents move straightforwardly; the routing rules, the queue structures and the integrations with line-of-business systems are where the effort concentrates, and much of that logic exists only in configuration accumulated over years. Re-expressing it explicitly is the real work, and it usually reveals that a proportion of the rules no longer match how the process actually runs.

Centralpoint ingests content with its metadata and relationships intact, and expresses process rules as governed artefacts with named owners rather than as configuration — so the migration produces a documented process rather than a transplanted one. Where AI assists in the resulting workflow, it operates under the same rules rather than as a separate layer bolted alongside.