Knowledge Repository Management

Knowledge repositories decay in a characteristic pattern: content is contributed enthusiastically at launch, ownership lapses, nothing is retired, and within two years users cannot distinguish current guidance from abandoned drafts. At that point they stop trusting it and revert to asking colleagues, which is the behaviour the repository was built to replace. Curation is the entire discipline, and it is the part that never gets resourced.

Ownership and review cadence are record properties in Centralpoint, so stale and unowned content surfaces as a query rather than through inspection. Because index membership follows lifecycle, retired material leaves the retrieval surface — which matters more with an AI assistant than without, since a model will cite abandoned guidance as confidently as current guidance.