Onboarding Velocity

Onboarding is expensive in two directions: the new person is unproductive, and experienced colleagues lose time answering their questions. Most of those questions are not conceptual but locational — where the policy lives, which form applies, what the precedent was, who approves this. Those are retrieval questions, and answering them well removes load from both sides. The risk is a system that answers confidently and incorrectly, which is worse than no system, because a new employee cannot yet judge the difference.

Centralpoint answers from the organization's own governed corpus rather than from a general model's recollection, with citations that resolve to the version the answer derived from. A new employee gets the organization's actual policy, current as of publication, and can follow the link when something looks wrong — which is how an assistant builds judgement rather than substituting for it.