Prompt Localization

A prompt is a procedure. It states how a question of a given kind should be approached, what must be considered, what must never be asserted, and what form the answer takes. Written well, it captures the judgement of the people who do the work — which makes it the same class of asset as a documented process, and equally specific to the organization. Prompts held in a vendor's product are procedures rented back to the business that wrote them: not portable, not versioned on the organization's terms, and lost when the relationship ends. Localization keeps the procedure where every other operating procedure lives.

Prompts in Centralpoint are records in the organization's own SQL environment, version-controlled and scoped by audience, authored and maintained by the people accountable for the process they encode. Because they sit alongside content in the same governed estate, a prompt carries owner, review cadence and history in the same way a policy document does.