Read Compliance Automation

Collecting acknowledgements manually is unsustainable above a few hundred people, and the failure is not that it is laborious but that it is inconsistent — some populations are chased and others are not, depending on who owns the spreadsheet. Automation makes the process uniform, which matters more than making it fast, because uniformity is what the organization has to demonstrate.

Because obligation state is a record property in Centralpoint, reminders and escalations are triggered by the state rather than by a schedule somebody maintains. Escalation routes to a named owner with authority to resolve, so an uncollected acknowledgement reaches someone who can act rather than accumulating in a report.