Does this reduce headcount?

Deployments justified purely on headcount tend to fail twice: staff withhold the process knowledge the system needs, and the reductions are booked before the capability is proven. Deployments framed around removing preparation work attract cooperation from the people whose knowledge makes them work.

Centralpoint depends on that cooperation directly, because the skills encoding how work is actually done are authored by the people who do it — with Skill Owner as a field on the record. A programme positioned as capturing expertise rather than replacing it gets better rules, and better rules are what determine whether the system is useful.