What if two departments need contradictory rules?

Contradiction is common in large organizations and is usually a scoping problem rather than a disagreement. Clinical and commercial functions genuinely need different handling of the same category, and a single global rule forces one of them into a workaround.

Skills in Centralpoint are scoped by audience, so a rule can apply to one population and not another without either being overridden. The five-tier order resolves precedence within a scope, and because routing records which skills loaded, it is verifiable that the right rule governed a given request rather than assumed.