Centralpoint CRM & Issue Management

Centralpoint's Global Login allows for your many sales representatives or customer service agents to log in to access their activity. Whether this be in the form of issue management, or account management, Centralpoint CRM works in unison with other tools in Centralpoint, like Email Broadcasting, Business Intelligence, Alerts, Email and Personalized Dashboards to serve each user prompts as to which task or account requires activity in order of importance. As these accounts or tasks progress toward closure, Taxonomy plays a role in organizing them for detailed reporting. All tasks or accounts in progress, by their taxonomy (stage) or closed are also reported on and able to trigger alerts to others.