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Support

Maintenance & Support

Whether we build and host your project, or empower you deploy and manage multiple portals, you need support. Each support agreement is different, based on what type of support you need. We support client's with cutting edge development teams, managing multiple complex web projects, and hosted solutions for the less savvy clients. Oxcyon will develop a support plan, custom to your needs, so that once your project is launched, we keep you properly supported. Support includes anything from support of any Centralpoint Master Server, you might have on premise, Evergreen Updates, or Version History and training of each new release. 

First, Centralpoint is updated bi weekly (even if you host) to make sure you are always up to date, with the latest available tools. Second, we provide you continued support as part of your maintenance agreement, which gives you access to our production management team, M-F, 8am-6pm (Standard Support). At Oxcyon, support continues for the duration of our agreement with you, including EVERGREEN UPDATES, SDK, and On Going Training.   




Developer Support

Oxcyon can provide support to your development team to grant them control over customizing Centralpoint anyway they need. Oxcyon provides a SDK, Class Library and even database diagrams on request. In addition, Oxcyon provides your development team custom training based on what they are developing internally. At Oxcyon, we want your developers to receive expert level training, so that they are free to develop as they need, without our involvement. We do see ourselves as a trusted ally with your own local development, and maintenance a partnership with your team, due to our Evergreen Updates. Additionally, we learn a lot from your developers, and always walk away with either a great idea for future development, or pick up a few pointers from each of them. 

Oxcyon works cooperatively with your development team toward integration with their other back office initiatives. Whether Centralpoint is authenticating against your AD/LDAP, or your team is passing us credentials through a web service, we are able to cooperatively manage the User Experience, whether it be 'in' Centralpoint, or in another application, via Centralpoint-To-Go. Web services and APIs can be exposed, as needed, on a a per client basis. For more on examples of SOAP and RESTful Web Services, be sure to visit our SDK.

Hosting: On-Premise or SaaS

Centralpoint can be installed on premise, in the Cloud and even a hybrid, Fedramp compliant, or Private Cloud. Centralpoint can be installed on Azure, AWS, Google or others. Typically, if we are providing you a managed service for cloud hosting, we will use Rackspace, but can even support your cloud environment within AWs, Azure or Goodle. Oxcyon can provide you with managed services for Dedicated Hosting or Cloud hosting, including Security services. Your organization may even have multiple instances of Centralpoint installed in the cloud and one premise (maybe used for your Intranet). For those clients interested in a managed SaaS hosted solution, we can provide it. For clients who want to install Centralpoint on premise (even behind the firewall) that is okay too. Oxcyon is pleased to be able to keep all of our clients up to date, Oxcyon maintains a strategic alliance with Rackspace (who has recently purchased DataPipe) to provide you all of the Compliant hosting services you need (HIPAA, PCI, and more). Oxcyon, through our partnership with Rackspace, will keep you environment up to date, via our bi weekly Evergreen Updates. This guarantees that your Enterprise never become obsolete, inheriting rich updates every two weeks (virtually). The updates we provide are options, which you can activate and use after testing locally. Regardless of where you decide to host Centralpoint requires a Microsoft Windows Operating System and Microsoft SQL (Standard or Enterprise).  


                                           

Centralpoint can be installed on premise (within your environment), hosted for you by Oxcyon, or in the Cloud (including Hybrid cloud). No matter where you host, you are guaranteed to never become obsolete due to our unique, evergreen updates. These (pull) updates, provide you with the latest, greatest version of Centralpoint at all times, including all of our out of the box modules, which we release bi-weekly. Click to see our timeline of updates to see why this really is a Stream of Enhancements. 

Please see our Technical Documentation & Certifications regarding On Promise or Cloud Hosting. 

Evergreen Updates

Centralpoint is the only ECM to provide evergreen updates . These bi-weekly pull updates guarantee each client is working with the latest release. This unique feature eliminates obsolescence and gives us a competitive edge against our competition.  Think about it...how can you install other solutions and expect for it to remain relevant in the future without these updates? Centralpoint is the last web technology you will ever need to invest in, because it always stays up to date, regardless of where you host.  Centralpoint's evergreen updates are PULL updates (which means they pull from Oxcyon every two weeks) regardless of where you host; on premise, behind a firewall or in the cloud.

Centralpoint's updates do not interfere with your local custom development. Your local work is segregated from our updates, so that we can both do our jobs; keep you abreast of the latest technology, and respect what you need to do locally. New features and options can be used at no additional cost, when and if you need to. We are proud to be a vendor who leads our clients, introducing new features they may never have thought of. How do we define new features? From our clients...something we call Voice of Customer, which guides our R&D. Think of our updates as an ever growing menu of functions you need to be competitive in the changing digital landscape. Oxcyon's role is to provide you the best digital tools available at all times. It is up to you, when you decide to turn them on and use them, but they should always be evolving as technology changes. The only constant (in technology and in life) is change. It is time to stop being surprised by change.....anticipate the surprise with a forward thinking digital strategy and ally to keep you ahead of the rest. Eliminate obsolescence.

Have a good idea for a new module or function? Let us know, we would love to hear about it. You might find it in one of our future updates.

Version History & Latest Updates

Please be sure to see our full version history of Updates which show the development of knowledge capital spanning 20 years. This is why Centralpoint boasts the most robust Module Gallery and why it benefits you the most, with powerful, market ready solutions. Oxcyon's unique Evergreen updates  eliminate obsolescence, and yield organic research and development, centered around of VOC (Voice of Customer(s)). As our client base grows larger, so do the good ideas which come from them, and we invite you to look back at many of the updates we provide, as part of our Stream of Enhancements. Below are the last 20 updates to Centralpoint, to see a full list please visit Evergreen Updates. 

Centralpoint Update 8.11.42
Monday, August 15, 2022
Feature Summary
Admin > Properties > Aspose: Word Documents Extract Embedded Objects? Generic Enhanced module properties support HTML extraction from an uploaded Word Document and transfer the HTML to a module attribute. Set this to Enabled to extract embedded objects within the Word Document. This will save to the embedded object to the file system and link the object within the HTML to the file. This option applies only to the extracted HTML inserted into the attribute and does not alter the source document. Upon release, .xml extensions are the only supported object file type. Additional extensions will be researched upon request.
CpScript FormUniqueFieldValidator Supports a TargetDataIdControlToIgnore='' property. The value of this property expects the ID of the form control holding the DataId value passed in the processing tab. Use this property to allow the existing record to use the unique value. For example, if the record being modified is allowed to contain the unique value, you would use this field so a user does not get stuck on the validator.

Centralpoint Update 8.11.41
Monday, August 1, 2022
Feature Summary
FileSynchronization Scheduled Task Now supports the ability to delete files that are in the destination but not in the source.

Centralpoint Update 8.11.40
Monday, June 27, 2022
Feature Summary
Admin > Template Gallery New template records have been created to allow client makeovers to be much easier.

Centralpoint Update 8.11.39
Monday, June 13, 2022
Feature Summary
GenericEnhanced > Module Properties > Document Content Attributes: Remove Non-Letter Prefixes From Headings? Removes non-letter prefixes found within each heading tag of the Word Document. This applies to <h1></h1> through <h6></h6>. The intent is to remove headings prefixed with numbers. For example, "1.1 Related Documentation" would become "Related Documentation". Also "#2.02 Overall Process" would become "Overall Process". This option applies only to the extracted HTML inserted into the attribute and does not alter the source document.
GenericEnhanced > Module Properties > Document Content Attributes: Remove Sections? Please read the help file available via a link in the header text of this attribute when implementing. This feature removes sections of the Word Document identified through a CpAsposeWordsDocumentSectionsToRemove attribute in the record being saved. This option applies only to the extracted HTML inserted into the attribute and does not alter the source document.
GenericEnhanced > Module Properties > Document Content Attributes: Remove Table of Contents? Removes every Table of Contents found within the Word Document. This option applies only to the extracted HTML inserted into the attribute and does not alter the source document.
GenericEnhanced > Module Properties > Document Content Attributes: Remove Footers? Removes footers found within each page of Word Document. This option applies only to the extracted HTML inserted into the attribute and does not alter the source documen
GenericEnhanced > Module Properties > Document Content Attributes: Remove Headers? Removes headers found within each page of Word Document. This option applies only to the extracted HTML inserted into the attribute and does not alter the source document.
jQuery & jQuery UI Versions Admin > Properties > Header Tags > jQuery & jQuery UI Versions has been updated making the previously Stable version Legacy and the previously Beta version Stable. If your sites are still using the Legacy version you should not install this update. If you discover problems after the update is installed you can switch to Legacy giving you time to resolve the problem then change back to Stable. If you are using the Design > jQuery UI Themes module it is recommended that you regenerate your themes on the latest version by following the instructions under the Theme attribute of each record.

Centralpoint Update 8.11.38
Tuesday, May 31, 2022
Feature Summary
FormTextBox CpScript Add ReadOnly attribute. When present, it specifies that an input field is read-only. A read-only input field cannot be modified
jQuery & jQuery UI Versions Admin > Properties > Header Tags > jQuery & jQuery UI Versions has been updated so that you can test the Beta (next) version before it is released as the Stable version in a future update. Please test all custom jQuery and jQuery UI features by switching to Beta after installing this update then switch back to Stable once testing has been completed. If you are using the Design > jQuery UI Themes module you may have to create new themes for testing and switch back afterward.
Module Configuration > Grid Searchable Fields This attribute now allows the grid view to support DataCurrentInDataCurrent searches which can be leveraged from PagedListBox controls that use the module view. A listItem tag as shown here is required: <listItem value="DataCurrentInDataCurrent:{AttributeSystemName}:{Title OR DataId}:{tableName}.DataId">TenantsA</listItem> The parameters are shown in {}. The search will return records which are assigned to attributes passed into the system's cpsys_DataCurrentInDataCurrent table.

Centralpoint Update 8.11.37
Monday, May 16, 2022
Feature Summary
SAML Utilities Get Certificate Information and Generate X.509 from .pfx Utilities. Certificate Information will let you see if the SAML Signature Method can support SHA-256.
CpScript FormUpload This script now supports the following three properties: uploadButtonText='', removeButtonText='', isTranslatingButtonText=''. These allow console admins to customize the control button values (text) and/or attempt to translate the values with matching records in the site's Translations module.
Admin > Properties The system has been updated to protect against a vulnerability where public file uploads use predicable file paths. A new "File Upload Allows Unsafe Dialogs" attribute has been added if you wish to disable this proctection.
Cpscript SamlAttribute Support for Tenants Lookup. if you enter the system name value of the tenants' module into TenantsModuleSystemName property we assume that the script returns intergationId's of the tenants. We will look up and replace those values with Tenants Dataid's

Centralpoint Update 8.11.36
Monday, May 2, 2022
Feature Summary
Design > Data Tables The related script supports a global 'dataTablePageInformation' JavaScript variable which can be used to pass information to the API.

Centralpoint Update 8.11.35
Monday, April 18, 2022
Feature Summary
Console > RTF Editor The "Maximum Media Size" has been increased from 250,000,000 bytes to 750,000,000 bytes. Please consider the following prior to setting attributes to the maximum upload sizes. If the large file uploads still do not work, a developer may have to customize your web.config file to increase the maxRequestLength and executionTimeout limits for your site. These limits are used to prevent denial of service attacks which are caused, for example, by users posting large files to the server. Increasing these limits allows large file uploads and increases your risk. Uploading and downloading larger files will also increase bandwidth usage on the server and the client. They may load slowly and cause other pages to load slowly for the duration of the upload and download. This kind of performance problem will be sporadic making it difficult to diagnose and resolve.
CpScript: MobileDecreaseTextSize Supports a format='' property allowing console administrators to customize the output with an encoded HTML string.
CpScript: MobileIncreaseTextSize Supports a format='' property allowing console administrators to customize the output with an encoded HTML string.
CpScript: MobilePrintPage Supports a format='' property allowing console administrators to customize the output with an encoded HTML string.
CpScript: MobileEmailThisPage Supports a format='' property allowing console administrators to customize the output with an encoded HTML string.

Centralpoint Update 8.11.34
Monday, April 4, 2022
Feature Summary
Master > Content > Scheduled Tasks A new Merge Clicks job is available. It can be used to merge clicks that vary only on insignificant query string variables.
Add support for .dotx file extensions Authenticated users will be able to upload .dotx files which are template files created by Microsoft Word
WebAPI UpsertUsers This API will create or update user(s). See get URL below.
CpScript NewGuid This script is for the website which returns a new GUID.

Centralpoint Update 8.11.33
Monday, March 21, 2022
Feature Summary
Admin > Properties > Logging This update applies to websites recording user click data to the system's cpsys_Logging table through the console settings at Admin > Properties > Logging and has the "Site Map Items" Logging Type enabled. Records in the site using an "Alternative URL" were not recording due to redirection to the alternate URL value. System data using "Alternative URL" attribute will begin recording automatically if the Admin > Properties settings are set as described above.
Mail > Configuration The mail module now supports multiple insert buttons by adding multiple navigation elements to the Mail Insert Field Map attribute in the module designer and targeting them with `data-mcc-insertmessage-navigationsystemnames="[SYSTEM_NAME]"` attributes in the insert button HTML. See the Mail Insert Field Map footer text for more information.

Centralpoint Update 8.11.32
Monday, February 28, 2022
Feature Summary
Design > Script Generator This new module was created to generate and configure scripts that require parameter values containing complex HTML, CSS, JavaScript, and CpScripts. It was created initially with one option: Document Creation. This script was developed to create a user interface for creating new documents from blocks of content stored in another module.

Centralpoint Update 8.11.31
Monday, February 14, 2022
Feature Summary
CpScript ReportQuestionsRelatedByTaxonomy A CpScript is available which works when a site has the "Questions In Reports Relation Enabled" module property enabled within Education > Reports. This script has many options and will return data from the site which relate to CeQuestions by taxonomy matches between the question and website data. A practical use case would be to direct users to website data that may help them with questions they answered incorrectly. This CpScript is supported by any page that uses a report ID query string. It is also functional in the email attributes within Education > Configuration records if there is a need to email the related website data to users after they submit a test.
Education > Reports > Module Properties There is a module property named "Questions In Reports Relation Enabled". Enable this property to create a relationship from report records to the questions the user answered when taking their test. This feature provides a means to generate reports showing how users answered questions. For example, reports that show which questions were within the users test when they took it and if the questions were answered correctly or incorrectly. When the attribute is enabled, there is another data point that is optionally enabled. This is controlled by the "QuestionData Column Enabled" module property. The QuestionData column holds JSON with additional details of the question at the time the user took the test. It will provide details of the question type, question options, and how the user answered the question. There is no system functionality associated to this column. Its benefits are for debugging or for use within a custom project.
Content > Generic Enhanced A new Content Block Extractor module property has been added to all generic enhanced modules.
Data Sources: Charts (Advanced) The Vertical Bar, Horizontal Bar, and Line chart types now support multiple data sets for each axis rendered in the chart.

Centralpoint Update 8.11.30
Monday, January 31, 2022
Feature Summary
Data Transform > Data Transfer A new Source Filter option has been added when Source = "SharePoint". It provides a new option to filter source rows to only include rows modified since the last execution of the transfer.

Centralpoint Update 8.11.29
Monday, January 17, 2022
Feature Summary
FileReadAllText CpScript When the FileReadAllText CpScript is executed over a .dwg file extension, the method will attempt to read the text from the .dwg and insert it into the attribute defined in the user's Data Transfer record.
GenericEnhanced Modules > Module Properties > Resource Content Attributes .dwg files held within attributes in this module property are now supported. The system will attempt to extract the text from the .dwg file and insert it into the record's "Resource Content" attribute.
Data Transform > Data Transfer A new Source End Point attribute is now available under the Office 365 source. This allows you execute either an Initial (Bulk) import or a Delta (Changes) import. The Delta import picks up changes since the last import and is designed to executed as frequently as every 5 minutes. It can also be used to propagate deletions.

Centralpoint Update 8.11.28
Monday, January 3, 2022
Feature Summary
CpControl TestLink An optional verifyCourseHasQuestions='true' property is now supported. If this property is enabled, the CpScript will check to ensure the course has eligible questions for the user. If no questions are found, the link is not returned to the page.
CpScript EducationTestLink An optional verifyCourseHasQuestions='true' property is now supported. If this property is enabled, the CpScript will check to ensure the course has eligible questions for the user. If no questions are found, the link is not returned to the page.
Data Transform > Data Cleaner A new Value Type attribute has been added when Type = "Attribute Generator". It allows you to enter plain text or select taxonomy.

Centralpoint Update 8.11.27
Monday, December 20, 2021
Feature Summary
Mail > Configuration A new Mail > Mail Insert Field Map attribute has been added to the module designer. The Message Item Content defaults also include a new Insert button which inserts the mail message into the module configured using the field map.

Centralpoint Update 8.11.26
Monday, December 6, 2021
Feature Summary
TaxonomyTree CpScript When this script is used on the module results view, searched taxonomy links will be output in the HTML with a class of cpsty_TaxonomyTreeSearchedItem. Console admins may style this class to their liking with a CSS rule similar to: .cpsty_TaxonomyTreeSearchedItem {padding: 3px; background: yellow} Additionally, a new property IsRenderingSearchedTaxonomyOnLoad property is available. If the CpScript is on a module results view and this property is enabled, it will force searched Taxonomy items to be visible when the page loads.
Mail > Configuration A new Outlook 365 service has been added.

Centralpoint Update 8.11.25
Monday, November 22, 2021
Feature Summary
Site Architecture > Administrators A new Group ID attribute was added to Members and Administrators. Like Integration ID, this attribute is intended for custom reports and features.

Centralpoint Update 8.11.24
Monday, November 8, 2021
Feature Summary
FormAudience CpScript When loading a FormAudience control with TaxonomyInfo, the defaultValue property now supports the taxonomy's Audiences. defaultValue='cpsys_Constant:TaxonomyInfo:Audiences'

Centralpoint Update 8.11.23
Monday, October 25, 2021
Feature Summary
Design > Data Sources A new PDF Generation Accessibility module property has been added which allows you to disable pdf generation completely or enable it for internal pages only.
PdfViewer CpScript .eml file extensions will generate a PDF version of the source file and the converted PDF will render through the viewer.
Admin > Properties > Aspose Base Image URL Aspose generated documents have the ability to download images into the file through HTML markup like the example tag to the right. <img src="/relative/path/to/image.jpg"> Aspose requires an absolute URL to the image path which the component uses to download the image. The system attempts to make relative paths absolute using the website's protocol and domain. If images are not loading in Aspose generated files, your website is likely using a service provider to secure and transfer requests. Aspose is unable to reach the image in these instances. Use this attribute to provide Aspose a direction connection to the website. We found a direct IP address resolves the issue. Do not use a trailing slash. http://10.10.0.4

Server Requirements & Installation

Centralpoint requires a Windows server, either 2008, 2012, 2014, or 2016. Additionally, you will require Microsoft SQL 2008, 2012, 2014 or 2016. Please find below links to documents that outline the Server Requirements for Centralpoint. Centralpoint can be installed in many different configurations ranging from same server, separate servers (for database vs. web application) including full support of Virtual VMWare, Clustering, Disaster Recovery. Centralpoint is coded in Microsoft C#, and currently utilizes the .NET (4.6) Framework. It is possible to deploy MVC, Ajax or Angular instances of Centralpoint, leveraging our Web API.

Centralpoint can be deployed on premise (within your environment) or in the cloud. Centralpoint uniquely leverages evergreen updates so that regardless of where you are hosted, you continue to receive new updates and enhancements (a pull update) every two weeks. These updates represent new options (which are pulled down with a default setting of off). It is up to you, when you want to turn them on and use them, but it allows for your digital strategy to inherit the latest changes from Oxcyon automatically. You are welcome to opt out of these updates, but if you look at our timeline over the past 16 years, you will see why you might want them. Centralpoint eliminates the 
obsolescence of our competitors (who want to re sell you their technology every few years). With Oxcyon, it is the last ECM/Portal technology you may ever invest in.

Please see our Technical Documentation & Certifications regarding either On Premise or Cloud based hosting.

On-Going Training

Oxcyon believes in a Train the Trainer approach. This means we train your key stakeholders, and record our training sessions to make it easy for you to train others.  Training can be basic training of how to enter content into your site, or training your local development team how to build a new suite of tools within Centralpoint. Oxcyon's objective is to provide you with enough training and know-how that you can do anything yourself -- that is, if you want to.  

Based on our intuitive user interface, Centralpoint training is straightforward. It is simple enough to be accomplished via online web conference. We also provide online tools for online training. Since Centralpoint was developed for non-technologists and yields a point-and-click, drag-and-drop technology, training is really reduced to only specific Workflow functions of more elaborate tools. If you know how to copy and paste, you already know how to use 80 percent of the tools available within Centralpoint. 

Training is typically customized around each of our client's needs and objectives. The introductory training is the same for all, but you may need to focus in on specific modules -- more so than others -- based on what is most important to your project. Because the verticals we service are varied and disparate, training is subtlety different for each and can focus on just the modules being used. The more modules you use, the more training is required. 

Deep Dive Training Videos

Centralpoint Enterprise Search Centralpoint Enterprise Search
Centralpoint can be installed On Premise or in the Cloud, to index, ingest data from disparate silos on a scheduled basis via it's Data Transfer routines. Centralpoint can act as a search appliance indexing or ingesting siloed data to aggregate inf...
Centralpoint Full Tutorial on Data Transformation Centralpoint Full Tutorial on Data Transformation
This is an extended training tutorial on Centralpoint's Data Transformation module suite, including its Data Cleaning feature to auto apply metadata. The duration of this video is one hour.
Centralpoint Retention Policy Management Centralpoint Retention Policy Management
Automate your document retention management policies with Centralpoint. Centralpoint empowers you with easy to use tools to define each of your many retention policies, including custom filters, queries, and start and end dates. Centralpoint also stores information about each of your storage repositories, supporting connections to your File Fold...
Centralpoint Tableau Integration Centralpoint Tableau Integration
Centralpoint integrates directly with Tableau, allowing personalization through our Global Login tools (SAML, Active Directory, oAuth, OpenID) to serve rich Tableau reporting to each user uniquely. This means one tableau report against all users, wherein the data filtered (through the tableau chart) considers the user's security roles. It also a...
Centralpoint Knowledge Management Centralpoint Knowledge Management
Enterprise Knowledge Management requires over 200 harmonized tools to centralize, relate and enhance the search of information for each user uniquely within your organization. It depends on Global Login, Data Transfer, Taxonomy, Audiences, and even Learning management (to capture who within your organization gained the knowledge, and who didn't).
Centralpoint Health Monitor Centralpoint Health Monitor
Centralpoint Health Monitor is set of tools available at the Centralpoint (Master) Server. These tools give insight into the performance of any individual or group of sites (or portals) within your environment if on premise. These tools also allow Oxcyon to monitor the performance of your site, should we provide managed hosting for you. Centralp...
Centralpoint Data Cleaner - Auto-Apply Metadata to Structured & Unstructured Data Centralpoint Data Cleaner - Auto-Apply Metadata to Structured & Unstructured Data
Data Cleaner works in concert with Centralpoint's Data Transfer utility to automatically assign metadata and taxonomy to your content. This means that any information you have, which may not have ever been properly assigned metadata, can now be transformed. Data Cleaner works with any form of information ...
Centralpoint (Multi-Tier) Taxonomy Pre-Import Tools Centralpoint (Multi-Tier) Taxonomy Pre-Import Tools
This tool, found under both Import Utilities and Tools (within the client console) is a powerful way to convert your data into multi tiered taxonomy, which will ready your records for import. It was designed to assist Oxcyon staff (initially) when receiving large sets of client data, which needed to have a taxonomy built 'around it'. In this vid...
Planning your Overall Digital Experience Strategy with Centralpoint Planning your Overall Digital Experience Strategy with Centralpoint
A 45 minute video to help your team plan and prepare your Centralpoint Enterprise Information Management ahead of your kick off meeting with Oxcyon. In this video, we discuss information management, governance, and how to maximize the re-usability of your content through your many channels. this video will help you see your enterprise (big pictu...
Centralpoint for Big Data Centralpoint for Big Data
Centralpoint is used for more than omnichannel public and private enterprises. Centralpoint is also used to harness big and disparate data, empowering you with rich UI/UX to serve each and every one of your users uniquely, based on their Audiences and Roles 
Centralpoint Drag-and-Drop Designer & Toolbox Centralpoint Drag-and-Drop Designer & Toolbox
Centralpoint supports agile development through it's Toolbox. The Centralpoint toolbox empowers users to call on any feature needed, and drag and drop it on to the page for use. These items could be form fields, or functions like Google Maps, Proximity Searches, Printer Friendly Icons, Related Content, anything. In this way, Centralpoint provide...
Centralpoint Natural Language Search Centralpoint Natural Language Search
Centralpoint supports Natural Language Search or NLS. It empower your users to find the right answer to any question faster than any other platform. It does this in part because of Data Transfer and Data Mining, going beyond fully indexing your content, and enriching your metadata, misspellings, buzzwords used in your industry and synonyms of wh...
Centralpoint eCommerce Catalog Centralpoint eCommerce Catalog
The Centralpoint ecommerce catalog features products including the variation of each product (Size, Style, Color), so that users may shop the catalog, add items to their cart and check out in a PCI compliant manner. Centralpoint eCommerce catalog has been integrated with PayPal, Authorize.Net, Bank of America, Worldpay and others to ensure seaml...
Centralpoint AI Assistant (Interstitials) Centralpoint AI Assistant (Interstitials)
Your organization's AI is unique to your business. It is not something you can buy off the shelf. What you need is the framework in order to serve your users, the right information...when they need it. Centralpoint AI Assistant allows you to put knowledge at your users fingertips while on other web based applications; like your CRM, Intranet, He...
Centralpoint Web API Centralpoint Web API
Centralpoint's web API is an interactive module to create or consume web services. Representational state transfer (REST) or RESTful Web services are one way of providing interoperability between computer systems on the Internet. REST-compliant Web services allow requesting systems...
Centralpoint for Digital Signage Centralpoint for Digital Signage
Today's TV monitors and kiosks are wifi enabled. This means that you can treat any monitor as a channel to broadcast information. Whether it be Emergency Room wait times, Cafeteria menus, calendars, or even live Tableau or BI reporting (to the conference room monitor for the board), Centralpoint can help you. Here, Centralpoint treats each of yo...
Centralpoint Email Portal Centralpoint Email Portal
The average knowledge (office) worker uses it 13 hours a week, or 650 hours a year (assuming two weeks’ vacation),1 and yet email technology hasn’t changed much in the 20 years it’s been around—until now, with the introductio...
Centralpoint SAML 2.0 Deep Links Centralpoint SAML 2.0 Deep Links
Centralpoint supports SAML 2.0 to support Deep links for authorized users who are logged in. You will find the Deep Links module under the Admin section of your client console. SAML 2.0 empowers you to broker authentication of your logged in members, so they may access other SAML 2.0 compliant applications with a single click (eliminating the re...
Centralpoint Data Scrubbing  Centralpoint Data Scrubbing
As your information has evolved, it may have lacked certain metadata, keywords or classification which results in poor search results. Centralpoint empowers you with powerful tools to ingest and aggregate data from many sources, but once you have you need to clean it; applying the metadata you need in order to relate it to other records within ...
Centralpoint In-line Visual Editor Centralpoint In-line Visual Editor
Centralpoint's in line Edit View, empowers its users to easily view and manage any element which is serving to the page they are on. This feature is only available to administrators of the Client Console, and demystifies each page, explaining where everything is, and how to access it within one click. When you click on the items found on the pag...
Centralpoint Site Wizard Centralpoint Site Wizard
The Centralpoint Site Wizard empowers you to deploy new stand alone websites (public or private) within your enterprise. The Centralpoint Site Wizard steps you through needed steps to select the appropriate design, and empower administrators over them to contribute content to the enterprise. The site wizard allows you to leverage existing styles...
Centralpoint Master Server Centralpoint Master Server
The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines. 
Centralpoint Forms Wizard Centralpoint Forms Wizard
The forms wizard is a tool for non technical users to create robust electronic forms, including the rules over workflow. This wizard walks you through a step by step questionairre, which, when completed, creates dynamic electronic forms, which allow you to triage incoming requests, trigger alerts during workflow, and even render live reporting o...
Centralpoint Gamification Centralpoint Gamification
Gamification refers to a process of making systems, service and activities more enjoyable. Centralpoint Gamification allows for your users to compete to be most active in their communities. Incentives can be provided to your users (whether it be employees, clients, or partners) to get more involved and compete to be the most active participant. ...
Centralpoint CRM & Issue Management Centralpoint CRM & Issue Management
Centralpoint's Global Login allows for your many sales representatives or customer service agents to log in to access their activity. Whether this be in the form of issue management, or account management, Centralpoint CRM works in unison with other tools in Centralpoint, like Email Broadcasting, Business Intelligence, Alerts, Email and Personal...
Centralpoint Search & Replace Centralpoint Search & Replace
Centralpoint's Search & Replace tool enables you to search and replace content within your site. You can apply specific filters to search and replace only the information you need. This tool is especially helpful in the event of a product or service name change, and it allows for all historical, archived records to be changed, as well.
Centralpoint Integration with CRM Centralpoint Integration with CRM
Centralpoint's Global Login is a (Cross Forest) Single Sign-On tool that allows you to welcome each user in a unique way and grant them control over only certain types of content.  This allows you to authenticate each user to determine their roles, granting the right access to the right records, including...
Centralpoint Module Designer Centralpoint Module Designer
Say good-bye to contacting your local web vendor to make changes to your site. Centralpoint's Module Designer puts the power of layout and functionality in your hands. Non-technologists can now easily change design and functionality of your site, along with the modules that serve it. Module Designer empowers larger enterprise-class clients (thos...
Centralpoint Health Logs Centralpoint Health Logs
Centralpoint's Health Logs provide your users with tools to track their progress over time. Whether they are tracking their calories, their blood sugar, or their travel expenses on a monthly basis, Health Logs enables them to easily record and monitor their progress. This highly versatile set of reports allows you to set up logs for anyone to ch...
Centralpoint Navigation Centralpoint Navigation
Centralpoint's Navigation is an important and essential building block of your enterprise. The Navigation module allows for the creation, deletion, and modification of navigation items, which will be used to render the website navigation. These navigation items can be classified by Audience and Role to&nbs...
Centralpoint Policies and Procedure Manual Centralpoint Policies and Procedure Manual
Centralpoint's Policies & Procedures module streamlines the way organizations manage their policies. This module suite allows you to easily create or update policies, routing them -- via email -- directly to the right administrator for review. Once reviewed and approved, they are automatically released to the site. This way, the parent Proce...
Centralpoint 'MyPortal' or Personalized Portal view  Centralpoint 'MyPortal' or Personalized Portal view
Centralpoint Dashboard Widgets (found under Members)  allow for a personalized portal view for any user, empowering them to configure what data they see from your back office, in a composite (My Portal View). In this way, they can configure what information is important to them, and upon revisiting the portal, they will be shown the latest ...
Centralpoint Organization Chart or "Wheel" Centralpoint Organization Chart or "Wheel"
Centralpoint's Digital Experience Platform  is an omnichannel knowledge management and content management platform. Centralpoint is an ecosystem; universal to any organization regardless of industry vertical or size. It streamlines the information from your business (through your distributors) to your end users (Something we call B2B2C), an...
Centralpoint Data Sources & Reporting Centralpoint Data Sources & Reporting
Centralpoint Data Sources allow you to display dynamic content anywhere you desire on your site. This tool enables you to speak directly to Centralpoint's database (or others) to determine the type of content you want available, creating mobile content. For example, let's say while users are reading a news article, you want to display all relate...
Centralpoint Digital Asset and DITA Centralpoint Digital Asset and DITA
The Centralpoint Media Manager module is designed to streamline how organizations update and maintain their assets, and then make the newest versions available for download, on request, fresh out of the oven.  Centralpoint's Digital assets Media module enables you to manage your assets separately from your documents, and even allows you to ...
Centralpoint E-commerce Centralpoint E-commerce
All content modules within Centralpoint can be e-commerce enabled. This means that if you wish to sell anything -- a record, a video, or an online course -- you can. Of course you can manage a product catalog where users can shop, add items to their cart, and check out, but you may want to make records e-commerce enabled you never before thought...
Centralpoint Data Aggregation Centralpoint Data Aggregation
Centralpoint's unique Data Tranformation tools allow you to automate the aggregation or data from multiple sources. It supports both the indexing or ingesting of Structured and Unsstructured data. This means the ability to aggregate information from any system (like SQL, Oracle, IBM, XML, JSON, CSV) and even files from folders (like PDF, Word, I...
Centralpoint Forms to Document Centralpoint Forms to Document
Centralpoint Forms to Documents (or Web to Print) empowers you to create any web-based form you need filtering the data submitted through a TEMPLATE, (Doc, PPT, Excel), which then outputs a standardized templated output document (doc, pdf, ppt, xls) to parse all incoming requests into recorded documents. This approach to document creation guaran...
Centralpoint FitBit Monitoring Centralpoint FitBit Monitoring
Centralpoint's FitBit (and any wearable device integration) allows you to provide incentives for a healthier team. Centralpoint Fitbit integration allows for remote tracking of your staff to monitor such things as Geo positioning, Sleep patterns, Heart Rate, Workouts. This data can be incorporated into Centralpoint's Gamification tools in order ...
Centralpoint Roles (AD/SAML/oAUTH) Centralpoint Roles (AD/SAML/oAUTH)
Centralpoint integrates out of the box with Active Directory, SAML, Okta, Ping, Peoplesoft, Twitter, Facebook, Salesforce, and others. Centralpoint also supports it's own members module, for those users not found within your network security (like legal counsel or advertising partners). This allows you to welcome all users securely, regardless i...
Centralpoint Bloggers Centralpoint Bloggers
Bloggers are the authorized blog authors or writers within Centralpoint. They are the ones posting new blog articles to which others may respond. They might be industry experts you invite to write articles for your users, or they might be in-house employees who are thought-leaders. The blogs typically fall under a taxonomy, so that all blog arti...
Centralpoint Taxonomy Centralpoint Taxonomy
Centralpoint's Taxonomy module maintains a hierarchical list of your website's taxonomy, the library in which all classification types are managed. Taxonomy is intended to categorize a website's data and it may be filtered by  Audience . By default, all websites have a Root or Main Taxonomy item. Descendants of the Root Taxonomy item c...
Centralpoint Data Import Utilities Centralpoint Data Import Utilities
Centralpoint's Data Import Utilities is a series of tools designed to prepare for imports. This tool allows you to set global parameters or assumptions when it comes to data imports. Import Utilities is a container for any tools that may aid developers during the import process. It empowers you to centralize information from disparate sources fo...
Centralpoint Design Styles Centralpoint Design Styles
Centralpoint Design Styles allow you to maintain your website styles, classified by Audience and Role, to render distinctly designed websites. These styles primarily relate to colors, fonts, images, and other design elements. The global attributes are always available, but the majority of this module's attributes are controlled by the Site ...
Centralpoint MphC (Mult-Polyheirarchical Classification) Centralpoint MphC (Mult-Polyheirarchical Classification)
To harness knowledge management for each of your users securely requires the right architecture. Centralpoint was created (originally in 2000, and since updated 300 times over 20 years) to consider scalability. Said another way, the secret sauce of Centralpoint is found in it's ability to tag any one record in a very granular way, able to cascad...
Centralpoint Document Management Centralpoint Document Management
The Centralpoint Document Management module is designed to streamline how organizations update and maintain their documents, and then make the newest versions available for download.   Centralpoint's Document Management module is a two-module suite that allows administrators to manage text and documents -- and the versions of those doc...
Centralpoint Data Sources & Reporting - High Level Centralpoint Data Sources & Reporting - High Level
Centralpoint Data Sources allow you to display dynamic content anywhere you desire on your site. This tool enables you to speak directly to Centralpoint's database (or others) to determine the type of content you want available, creating mobile content. For example, let's say while users are reading a news article, you want to display all relate...
Centralpoint Responsive Design Centralpoint Responsive Design
Centralpoint empowers non-developers to building world class web designs and functions, yielding the best CSS, with our Drag-and- Drop, WYSIWYG controls.  
Centralpoint Global Login SSO Centralpoint Global Login SSO
Centralpoint's Cross-Forest SSO, supports AD (Active Directory), ADS, LDAP, LDAPS, SAML 2.0 (Okta, Ping, Symantec), Windows authentication, oAuth and Open ID (Twitter, Salesforce, Google, Facebook) out of the box. This means you can securely authenticate ALL of your many users (employees, partners, customers) from a singular, central point. This...
Centralpoint Integration with Active Directory and Windows Authentication Centralpoint Integration with Active Directory and Windows Authentication
Centralpoint's Global Login is a Single Sign-On tool that allows you to welcome each user in a unique way and grant them control over only certain types of content. Not only can you manage each user's roles, but you can also manage their entire design and layout experience, based on the role of the user logging in. When a user logs into the site...
Centralpoint Learning Management Courses Centralpoint Learning Management Courses
Centralpoint empowers you to build a culture of learning. Course curriculum can serve each user based upon their role(s) and audience(s). Centralpoint will show each user which tests have been completed, which ones are still outstanding and where they rank in the ecosystem of knowledge users via our Gamification tools. 
Centralpoint Education Reports Centralpoint Education Reports
Centralpoint Education Reports collect all of the information about your users and their test results, including: who took the test, what time they took the test, what answers were provided, and whether they passed or failed. The only real competitive differentiator today is whether or not an organization can learn faster than their competition....
Centralpoint Education Configuration Centralpoint Education Configuration
Centralpoint's Education Configuration module empowers you to set up as many administrators as you desire to process incoming tests. This module gives you control over who should review incoming tests and what the certificates will look like. It even gives you control over whether or not these tests are taken within a certain time limit and/or h...
Centralpoint Advertising Centralpoint Advertising
Advertising is supporting content that is placed around the site's primary content. These ads can consist of images, flash, video, html, or ad scripts (provided by ad-serving companies). These ads can be controlled to appear within specific zones or areas of the site, only when certain keywords are searched, and can be filtered to appear for onl...
Centralpoint Crosswalks Centralpoint Crosswalks
The Centralpoint Crosswalks tool (typically a script) found within the Module Designer is a great illustration as to why you need a centralized and comprehensive platform to manage your content. Crosswalks provide cross-references to related information within your site, putting all of the information at your fingertips. By leveraging Centralpoi...
Centralpoint Syndication (XML, RSS, Json and other) Centralpoint Syndication (XML, RSS, Json and other)
Centralpoint's RSS and XML Syndication empowers you to distribute your content to anyone you desire. This tool allows administrators to create RSS and Atom feeds, as well as populate XML files with data from Centralpoint modules. This module allows administrators to create filtered results from one module at a time. This tool also allows you to ...
Centralpoint Business Intelligence Centralpoint Business Intelligence
Centralpoint's Business Intelligence & Reporting module allows you to report on any activity within Centralpoint. For example, you can generate a report to see weekly all of the new members who have signed up through your newsletter form, or you can build a report to see all of your employees who have logged in and downloaded the newest poli...
Centralpoint Forms Management Centralpoint Forms Management
Centralpoint Forms Management empowers you to create any web-based form you need and then routes the request through custom workflows (depending on the form) and integrates it (including its approvals) with your back office. Forms encompass everything from e-commerce transactions to day-off requests to posting a web page -- each with its own uni...

SDK & Class Libary

Be sure to visit the Centralpoint SDK to learn more, or access our Class Library to see how you can build your own classes within Centralpoint

Centralpoint Master Server

The Centralpoint Master is a server which is parent and host to your singular or multiple web projects. The Centralpoint Master can be installed on premise (at your facilities), or wherever you like, and offers an wizard for easy installation. Each project could be very large in it's own right, as a N-Tiered portal or Wheel. The ability to manage not just one portal but multiple is is a very scalable architecture and empowers you with similar control to Sharepoint Portal Services; but with better results. The Centralpoint Master inherits updates (remote as a pull update)  from Oxcyon, even if you host on premise. This process eliminates obsolescence, and guarantees you are never left behind.

Once you download new new modules they can be synchronized (or auto-synched) down to your live project sites, as new options. Once synchronized, you can optionally turn on the features you need for each site. In addition to our updates, Centralpoint Master gives you modular control over your own local development. In this way, new tools you developed can also be synchronized downstream to your multiple web projects, allowing you to maintain a gallery of modular functions, just like we do....or in line with what we do. Be sure to watch the DEEP DIVE Video Tutorial on Centralpoint Master Server

Hosting (Environment) Requirements

Centralpoint requires a Windows environment for installation. That can be on premise, or in the cloud, and at minimum could be a singular server (for both SQL and Centralpoint). The minimum server requirement would be Windows 2008 (Centralpoint supports up to Windows 2016). Microsoft SQL must also be installed (Standard or Enterprise). Typically our clients install Centralpoint and SQL on separate servers, but it is not required. Centralpoint also supports VMware (or virtual installations of your servers). Centralpoint can be installed in multiple configurations, based on your project and your environment(s) and is flexible. 

During installation, Oxcyon provides an installation wizard for your Centralpoint Master. This server interface will typically require its own IP address (and will generally consume an IP address for each (Development, QC, and your live production portal). This means that in addition to the Microsoft environment, you would typically reserve 4 IP addresses for the management of Centralpoint is a staged environment but is not required.