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Many corporate leaders are well aware of the transformative potential of artificial intelligence (AI), with projections suggesting a potential contribution of up to $15.7 trillion to the global economy by 2030. However, the challenge lies not in recognizing AI's power, but in effectively implementing it across their organizations to maximize its value. The "how" of deploying AI, a common obstacle when adopting emerging technologies, remains a pivotal concern. Crafting an AI strategy, sourcing AI-capable ...
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- Everyone: All Users
- 8/10/2021
- Relevance: 456
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12/31/9999 11:59:59 PM
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AI, Artificial Intelligence Assistant, Coach, Help, Contextual, Gartner, Knowledge Management, Enterprise Content Management, Oxcyon, Centralpoint
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11/10/2023 5:19:53 PM
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- Centralpoint Module Gallery
- Deep Dive - Video Overview
- Everyone: All Users
- 5/15/2017
- Relevance: 448
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12/31/9999 11:59:59 PM
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Call Center. AI, Artificial Intelligence, Chatbot, Chat Guide, AI Assistant, Artificial Intelligence Assist, Call Center AI, Call Center Chatbot, metadata,ontology,intranet,portal,transformation,Artificial Intelligence,aggregation
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Your organization's AI is distinctive and tailored to your specific needs; it's not an off-the-shelf solution. What you require is a framework that enables you to deliver the right information to your users precisely when they need it. With Centralpoint AI Assistant, you can place knowledge at your users' fingertips even while they are using other web-based applications such as your CRM, Intranet, Help Desk Application, and web-based email.
Centralpoint ensures information accessibility for these users, customized to their roles, facilitating swift answers to queries, form submissions, and tracking of colleagues' activities. The Centralpoint AI Assistant is contextually aware, capable of analyzing the content of URLs or pages from other web-based applications. When these conditions align, the AI Assistant is triggered for your users. Through this approach, you can develop conditions that evolve over time, resulting in a unique AI tailored to your organization and its users. These tools can also seamlessly integrate with IVR systems like Cisco or Genesys.
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2/19/2024 12:08:56 PM
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https://qc.xoprod20.com/Uploads/Public/Images/Animated/AICoachScreenshot2.jpg
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Discover Oxcyon's groundbreaking AI & NLS Virtual Assistant, designed for effortless integration into any website or web-based application. With just a simple application of JavaScript, our Virtual Assistant seamlessly listens to each user's online screen activity, delivering targeted and personalized recommendations. Powered by Centralpoint, our AI enhances user experience by providing the right answers at the right time. Elevate your website today with Oxcyon's Virtual Assistant
- Site Map
- Everyone: All Users
- 3/12/2024
- Relevance: 394
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Artificial Intelligence, Chatbot, NLS Chatbot, ChatGPT chatbot, ChatGPT Integration, Virtual Assistant, AI Chatbot
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3/12/2024 4:26:52 PM
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Oxcyon has developed an API integration for it's AI (Artificial Intelligence) intersticial to assist call centers, utilizing CISCO, and Genesys systems. This integration allows for the CALL DRIVERS originating from these systems, to query, filter and serve the right answers to any incoming questions from clients, or users. In this way, call center personnel are served all relevant information about the incoming call, user, and reason for their inquiry, prior to answering the phone to assist the client wh...
- Oxcyon In The News
- Everyone: All Users
- 1/14/2020
- Relevance: 368
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https://www.oxcyon.com/centralpoint-dxp/blogs/ai-made-easy-18
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12/31/9999 11:59:59 PM
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6/3/2021 1:20:08 PM
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Oxcyon releases it's AI (Artificial Intelligence) Assistant empowering Centralpoint users to extend their knowledge management to other web based applications. This contextual sensitive avatar can be controlled by Centralpoint to live within any third party application, allowing the right information to serve each user when it is needed.
- Oxcyon In The News
- Everyone: All Users
- 1/9/2019
- Relevance: 368
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https://www.oxcyon.com/centralpoint-dxp/module-gallery1/centralpoint-interstitials-ai-coach-200
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3/28/2019 10:39:21 AM
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Imagine your organization's data as a scattered puzzle. Customer information resides in one system, sales data in another, and user interactions in yet another. These disparate data silos hinder efficiency, collaboration, and the ability to extract valuable insights. Centralizing data brings all these pieces together, creating a unified and comprehensive view. It simplifies data management, reduces duplication, and enhances data quality. This consolidated data hub becomes the foundation for informed dec...
- Site Map
- Everyone: All Users
- 11/10/2023
- Relevance: 341
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12/31/9999 11:59:59 PM
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AI, Artificial Intelligence, NLS, Natural Language Search, Chatbot, Conversational Chatbot
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11/10/2023 5:18:16 PM
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Centralpoint by Oxcyon provides easy to implement AI (Artificial Intelligence) Assistants for Call Center AI & Artificial Intelligence
- Site Map
- Everyone: All Users
- 12/7/2018
- Relevance: 320
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12/31/9999 11:59:59 PM
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AI Assistant, AI Coach, Artificial Intelligence,Call Center AI, AI Chatbot, Guided Search, Cross Linking, iframe articles, Centralpoint, Gartner, Magic Quadrant
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8/10/2023 4:53:36 PM
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Imagine your organization's data as a scattered puzzle. Customer information resides in one system, sales data in another, and user interactions in yet another. These disparate data silos hinder efficiency, collaboration, and the ability to extract valuable insights. Centralizing data brings all these pieces together, creating a unified and comprehensive view. It simplifies data management, reduces duplication, and enhances data quality. This consolidated data hub becomes the foundation for informed dec...
- Site Map
- Everyone: All Users
- 11/10/2023
- Relevance: 295
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12/31/9999 11:59:59 PM
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11/10/2023 5:16:56 PM
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- Centralpoint Integrations
- NLS & AI
- Everyone: All Users
- 11/9/2005
- Relevance: 264
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12/31/9999 11:59:59 PM
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Centralpoint's integration with Algolia paves the way for leveraging external NLS and AI providers, such as ChatGPT and Cortana, to empower Centralpoint users to discover answers more swiftly and intuitively. With guided NLS and Conversational AI, users can now effortlessly find the right answers to their questions, driving productivity and engagement to new heights.
Key highlights of this integration include:
Algolia NeuralSearch: Centralpoint's integration with Algolia NeuralSearch harnesses the power of a cutting-edge AI engine, utilizing neural hashes to compress and significantly accelerate query processing. This revolutionary technology delivers search results in mere milliseconds, offering unparalleled speed and efficiency.
Precision and Recall: Algolia NeuralSearch strikes a harmonious balance between precision and recall by combining both full-text search and vector search methodologies. Search results are seamlessly combined and scored in parallel, ensuring users receive the most relevant and accurate information.
End-to-End AI Solution: Algolia NeuralSearch is a comprehensive AI solution that encompasses query understanding, retrieval, and ranking. By harnessing the potential of this end-to-end solution, businesses can anticipate optimized search results, driven by their own data.
"We are excited to embark on this journey with Algolia and introduce the power of Natural Language Search to our Digital Experience Platform," said Samuel Keller, President/CEO of Oxcyon. "This integration represents a significant milestone in our mission to provide our users with the most advanced and intuitive search capabilities, enabling them to find answers effortlessly and enhance their overall digital experiences."
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11/9/2023 3:17:49 PM
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https://qc.xoprod20.com/Uploads/Public/algolia_oxcyon_NLS_AI_Natural Language Search_Artificial Intelligence Knowledge Management ETL 2.png
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- Site Map
- Everyone: All Users
- 6/20/2022
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6/20/2022 1:31:55 PM
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It is difficult to come across a unified explanation of how one should look at the concept of distributed ledger technology or blockchain. Blockchain is a type of database spread across multiple sites, regions, or participants. As one would expect, a distributed ledger has to be decentralized, otherwise it would resemble a centralized database like most companies use today. Removing the intermediary party from the equation is what makes the concept of distributed ledger technology so appealing. Remember...
- Blogs
- Everyone: All Users
- 7/22/2017
- Relevance: 234
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12/31/9999 11:59:59 PM
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Blockchain Enterprise, Blockchain Content management, Oxcyon, Centralpoint, DITA, Digital Experience, SSO, Centralpoint, Gartner
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4/13/2021 10:14:10 AM
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Oxcyon, the vendor behind Centralpoint, a leading Digital Experience Platform recognized by Gartner is excited to announce its integration with Algolia, a pioneering AI-powered search engine, to bring true Natural Language Search (NLS) capabilities to its Digital Experience Platform (DXP). This integration not only marks the first step in Centralpoint's partnership with Algolia but also demonstrates a commitment to interoperability with other similar providers, opening up new possibilities for enhanced u...
- Oxcyon In The News
- Everyone: All Users
- 10/9/2023
- Relevance: 160
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12/31/9999 11:59:59 PM
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AI,NLS, Natural Language Search, Guided, Conversational AI
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11/9/2023 3:10:12 PM
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- Centralpoint Module Gallery
- Strategy, Deep Dive - Video Overview
- Everyone: All Users
- 3/12/2024
- Relevance: 96
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12/31/9999 11:59:59 PM
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Artificial Intelligence, Chatbot, NLS Chatbot, ChatGPT chatbot, ChatGPT Integration, Virtual Assistant, AI Chatbot
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Discover Oxcyon's groundbreaking AI & NLS Virtual Assistant, designed for effortless integration into any website or web-based application. With just a simple application of JavaScript, our Virtual Assistant seamlessly listens to each user's online screen activity, delivering targeted and personalized recommendations. Powered by Centralpoint, our AI enhances user experience by providing the right answers at the right time. Elevate your website today with Oxcyon's Virtual Assistant
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4/1/2024 3:28:11 PM
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https://qc.xoprod20.com/Uploads/Public/Blogs/Chatbot_AI_NLS_Aritifical_Intelligence_ChatGPT Chatbot_Oxcyon_Centralpoint.png
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With AI, chatbots, mobile messaging and IoT on the rise, customer service and support technologies are recognized by application, business and IT leaders as increasingly essential to customer experience. This Hype Cycle helps IT leaders assess the maturity and risks of these technologies.
- Oxcyon In The News
- Research Analyst Coverage, Gartner Research
- Everyone: All Users
- 7/21/2017
- Relevance: 96
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https://www.gartner.com/doc/3766663?ref=SiteSearch&sthkw=oxcyon&fnl=search&srcId=1-3478922254
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12/31/9999 11:59:59 PM
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Gartner Magic Quadrant, Gartner, Digital Experience Platforms, Oxcyon, Centralpoint, Gartner Oxcyon, Sharepoint Alternative, ,Master Data, Okta, Ping, SSO, SAML, Portal, Content Management, Data Transformation, Oxcyon, Centralpoint
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6/11/2018 7:08:06 AM
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Centralpoint is the intelligent alternative to Project Cortex, Sharepoint Syntex & Viva
- Site Map
- Everyone: All Users
- 2/25/2021
- Relevance: 66
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12/31/9999 11:59:59 PM
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Microsoft, Project Cortex, Sharepoint Syntex, Cortex, Syntex Alternative, Big Data, AI, Metadata, Topics, Viva, Cognitive, Cognition, Knowledge
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8/10/2023 4:54:36 PM
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Digital transformation is driving businesses to innovate with private and hybrid cloud. You need a partner with a managed private cloud solution that can help you drive the speed and efficiency your business demands—so you can focus more on innovating.. Our private cloud solutions bring together IT automation, AI-driven operations, and compliance with leading cloud stacks so you can compose any workload, any service, all while reducing infrastructure cost and complexity. Please find below technica...
- Security Policies: Manual
- Everyone: All Users
- 9/6/2012
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7/14/2021 10:04:34 AM
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As part of our commitment to your Centralpoint data governance success, we not only build the initial data governance rules, metadata structures, taxonomies, and ontologies tailored to your organization but also empower your team. We offer comprehensive training to your staff, equipping them with the knowledge and tools to effortlessly incorporate new conditions as your business evolves. Think of us as your data science "sherpa," guiding you through the intricate terrain of data governance, ensuring tha...
- Site Map
- Everyone: All Users
- 9/13/2023
- Relevance: 53
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9/13/2023 2:13:28 PM
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- Research Coverage
- Everyone: All Users
- 7/21/2017
- Relevance: 40
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https://www.gartner.com/doc/3766663?ref=SiteSearch&sthkw=oxcyon&fnl=search&srcId=1-3478922254
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12/31/9999 11:59:59 PM
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With AI, chatbots, mobile messaging and IoT on the rise, customer service and support technologies are recognized by application, business and IT leaders as increasingly essential to customer experience. This Hype Cycle helps IT leaders assess the maturity and risks of these technologies.
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9/10/2023 9:48:10 AM
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- Centralpoint Module Gallery
- Deep Dive - Video Overview, Strategy, Supports Search within Module, Filtered by Audience (Channel of User), Roles based authentication, Push Messaging, Digital Experience Platform
- Everyone: All Users
- 5/30/2017
- Relevance: 32
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12/31/9999 11:59:59 PM
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Centralpoint, Oxcyon, Gartner, Magic Quadrant, NLS, Search, Natural Language Search, AI, Artificial Intelligence, Customer Service, Help Files, metadata,ontology,intranet,portal,transformation,Artificial Intelligence,aggregation
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Centralpoint supports Natural Language Search or NLS. It empower your users to find the right answer to any question faster than any other platform. It does this in part because of Data Transfer and Data Mining, going beyond fully indexing your content, and enriching your metadata, misspellings, buzzwords used in your industry and synonyms of what your users are searching.It will also allow you to feature certain records based on conditions, ahead of search results.
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2/19/2024 12:11:02 PM
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https://qc.xoprod20.com/Uploads/Public/MobileIcons/Intellisense.jpg
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Centralpoint is recognized by Gartner as a Digital Expeirence Platform, consolidating Knowledge Management, SSO, AD, Document Managment and personalization
- Site Map
- Everyone: All Users
- 1/1/2008
- Relevance: 20
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12/31/9999 11:59:59 PM
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9/13/2023 1:32:43 PM
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Let's be honest—finding internal information is tough. Data is scattered in silos, spanning unstructured sources like Word, PDFs, alongside structured systems. Centralpoint offers installation either On Premise or in the Cloud. It efficiently crawls, indexes, and integrates data from these silos. This creates a role-based, federated search, enriching metadata automatically to enhance Crosswalks. This means relating records from disparate, unrelated systems becomes feasible. Centralpoint empowers with au...
- Site Map
- Everyone: All Users
- 2/25/2021
- Relevance: 11
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12/31/9999 11:59:59 PM
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Cortex, Syntex, Microsoft Project Cortex, Project Cortex, Sharepoint Syntex, Centralize, Knowledge Management, Intranet, Extranet
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10/25/2023 6:29:29 AM
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The 21st Century Digital Experience Act, often referred to as the 21st Century IDEA (Integrated Digital Experience Act), is a pivotal piece of legislation that sets stringent requirements for digital experiences provided by government organizations. In light of this, Oxcyon, an esteemed industry leader boasting an impressive 24-year legacy, has emerged as a steadfast and forward-thinking solution provider dedicated to meeting the Act's exacting standards. Oxcyon's DXP: A Legacy of Excellence Oxcyon's il...
- Site Map
- Everyone: All Users
- 12/15/2023
- Relevance: 10
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12/31/9999 11:59:59 PM
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12/15/2023 2:24:33 PM
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