Support

Maintenance & Support

Whether we're building and hosting your project or enabling you to manage multiple portals, you can count on our support. Each support agreement is tailored to your specific needs. We assist clients with advanced Development teams, handling complex web projects, and providing hosted solutions for less experienced clients. Oxcyon creates a custom support plan to ensure ongoing assistance after your project launch. Our support covers a range of services, including supporting any on-premise Centralpoint Master Server, Evergreen Updates, Version History, and training for each new release.

Centralpoint is updated biweekly to ensure you have the latest tools, regardless of hosting. Our maintenance agreement offers continuous support, granting access to our production management team from Monday to Friday, 8 am to 6 pm (Standard Support). Oxcyon provides support throughout our agreement, including Evergreen Updates, SDK access, and ongoing training.

Developer Support

Oxcyon supports your development team by granting them full customization control over Centralpoint. We offer an SDK, Class Library, and database diagrams upon request. Additionally, we provide tailored training for your team based on their internal development requirements. Our goal is to ensure your developers receive high-level expertise so they can work independently, minimizing our intervention. We view ourselves as a trusted ally, maintaining a partnership through our Evergreen Updates. We also learn from your developers, gaining valuable insights and ideas for future development.

Oxcyon collaborates closely with your development team to integrate with their back-office initiatives. Whether it's authenticating against your AD/LDAP or exchanging credentials through a web service, we manage the User Experience cohesively. This applies within Centralpoint or even in other applications via Centralpoint-To-Go. We can expose web services and APIs on a per-client basis, including examples of SOAP and RESTful Web Services in our SDK.

Hosting: On-Premise or SaaS

Centralpoint is versatile in its installation options: on-premise, in the Cloud, or through hybrid, FedRAMP-compliant, and Private Cloud configurations. It's compatible with Azure, AWS, Google, and other platforms. For managed cloud hosting, Rackspace is the typical choice, although we can support AWS, Azure, or Google Cloud environments. Oxcyon offers managed services for Dedicated and Cloud hosting, including Security services. Your organization might have instances of Centralpoint both in the cloud and on-premise (e.g., for an Intranet). We provide managed SaaS hosted solutions or on-premise installations, even behind firewalls.

Oxcyon ensures all clients are up-to-date through our alliance with Rackspace, which recently acquired DataPipe. This partnership offers Compliant hosting services (HIPAA, PCI, etc.). Our bi-weekly Evergreen Updates, facilitated by the Rackspace partnership, maintain your environment's relevance. These updates are optional, testable locally before activation. Regardless of your hosting choice, Centralpoint requires a Microsoft Windows Operating System and Microsoft SQL (Standard or Enterprise).

Centralpoint can be installed on premise (within your environment), hosted for you by Oxcyon, or in the Cloud (including Hybrid cloud). No matter where you host, you are guaranteed to never become obsolete due to our unique, evergreen updates. These (pull) updates, provide you with the latest, greatest version of Centralpoint at all times, including all of our out of the box modules, which we release bi-weekly. Click to see our timeline of updates to see why this really is a Stream of Enhancements.

Please see our Technical Documentation & Certifications regarding On Promise or Cloud Hosting.

Evergreen Updates

Centralpoint stands out as the exclusive ECM offering evergreen updates, ensuring bi-weekly pulls of the latest release for each client. This distinctive feature nullifies obsolescence and confers a competitive edge over rivals. Consider this: How can you install other solutions and expect their relevance without such updates? Centralpoint obviates the need for further investments in web technology; it always remains current, regardless of hosting location.

These evergreen updates are PULL updates, sourced from Oxcyon every two weeks, be it on premise, behind a firewall, or in the cloud. Importantly, our updates don't disrupt local custom development. Your work remains separate from our updates, allowing both to progress efficiently. New features and options are available at no extra cost, utilized as needed. We take pride in leading clients by introducing novel features sourced from their insights — the Voice of Customer — guiding our R&D. These updates mirror an expanding toolkit for competitiveness in the evolving digital realm. Our role is to consistently provide you the finest digital tools. Their activation timing rests with you, but they should evolve with changing technology.

Change is constant, in technology and life. Embrace this truth with a forward-thinking digital strategy and partnership that keeps you ahead. Bid farewell to obsolescence.

Have innovative module or function ideas? Share them; they might feature in future updates.

Latest Releases

Be sure to explore our comprehensive version history, spanning two decades, showcasing the evolution of knowledge capital. This impressive lineage is the backbone of Centralpoint's extensive Module Gallery, rendering it the ultimate resource for potent, market-ready solutions. Our exclusive Evergreen updates obliterate obsolescence while fostering organic research and development, driven by the Voice of Customer (VOC).

As our client community expands, so does the influx of valuable ideas, enriching our continuous improvement journey. We encourage you to delve into our Stream of Enhancements, witnessing the progression of updates that we offer. Here's a glimpse into the last 20 updates to Centralpoint:

Centralpoint Update 8.11.67

Monday, August 21, 2023

Feature	Summary
DataTransfer ShortGuid script.	This method takes GUID (DataId or UserId) and generates a Base64 string which is more readable. GUID: c18736de-d8e2-4f8a-8fe8-faf287a90815 Base64 String: 3jaHweLYik-P6Pryh6kIFQ
Module Properties > Resource Content	The purpose of this feature is to extract the text from files within defined attributes and insert the file text into a system attribute named ResourceContent. This allows the file text to be indexed in the site's Full-Text Index searches. We've found it is common that the same attribute is defined in the "Word Document Content Attributes" module property. When this case occurs, the problem is that the system was extracting the contents of the file twice, inserting the same contents in two attributes, and bloating the Attributes XML. The change made to this feature is that the system will prevent the dupe file text in Resource Content when the same attribute system name is defined in the Document Content Attributes and holds a supported file extension between both methods.
CpScript ColumnSearchCriteriaInValue	A new property named IsExecutingCpScripts is supported. When enabled, the following CpScripts found within the content are replaced: AudienceInfo, UserInfo. All other CpScripts will be replaced with an empty string. The supported scripts listed above are safe from creating errors and performance issues. Please use the help file to apply to the site and review additional notes on this feature.
SystemPage Search Suggestions Results script	SystemPageSearchSuggestionsSearchResults script lets's Admin record a search result based on the URL of the page in the Search Suggestions module

Centralpoint Update 8.11.66

Monday, August 7, 2023

Feature	Summary
Console Data Transfer Try Abort process in the Pop up	In the console Try the Abort link in the Data transfer Pop up to Abort Data Transfer Process
CpScript FormAutoSave	This method has been rewritten. It should be entirely backward compatible. If there are issues that this behaves differently, please report them immediately to the Oxcyon programming team. Afterwards add the property isLegacyMode="true" to the CpScript to use the old version. The purpose of these changes is to allow console administrators with working JavaScript skills a means to call the web-service a single time without the checkbox. We've identified custom setups with this CpScript that are executing unnecessary database writes.
Module Properties > Content Block Extractor	Performance enhancements have been made to this feature to only update the source document's blocks when attributes in the block have changed. Additionally, a custom attribute named "IsContentBlockExtractorDisabled" can be added to your module. When a record is submitted with this attribute holding a value of "1", the content block extractor will not execute at all. Detailed instructions on how to add the attribute have been added in the header text of module properties.
CpScript PdfViewer	Many errors are recorded from the PDF Handler which is the code that manages this CpScript. The errors are from corrupt files and often state "Incorrect file format" or "This file's format is not supported or you don't specify a correct format.". There is no programmatic solution to resolve these problems. The PDF Handler will now return a valid PDF document in these instances informing the user that there was an error and to notify the website administrator. The PDF will show the path to the problem source file and include the error message.
Search Suggestions Report was created	To display on the website create Navigation with Page Type = URL. Enter /Pages/SearchSuggestions.aspx into the URL attribute. It will only be available for the administrators.

Centralpoint Update 8.11.65

Monday, July 24, 2023

Feature	Summary
CpScript ColumnModuleAlias	This CpScript is used to return the module alias. When a module alias does not exist, it will return the system's name from the cpsys_Modules.[Name] table. This script must be executed in a method that evaluates DataTable rows. The table must contain a ModuleId column that contains a GUID/UNIQUEIDENTIFER data type. This script was written to be used in the "Excel" option within "Search Results Output". It will also work in results views or any Data Source that contains a ModuleId column.
Module Properties > Content Block Extractor	The Content Block Extractor trigger method is creating performance issues in sites when a document contains a significant amount of headings. The system now restricts the amount of records created or updated to 100 by default. If problems persist, console admins may lower this number with a new module property named "Content Block Extractor Max Upserts".
Data Transform > Search Results Output	This is a new configuration module that is used to convert search results into various file formats. It is currently supported at System Pages > Search (tab) > Search Results Output Controls. This allows users to execute a search and download the search results into the output of the selected configuration record. Please review the help file for more details and setup assistance.
Data Transfer ReadXml	Add support to read source files from the URL in addition to the file system.

Centralpoint Update 8.11.64

Monday, July 10, 2023

Feature	Summary
SamlAttribute add support for FormatValues	DataType, emptyValue, removeMarkup,replaceText, replaceWith, ...
New DataTrasfer ReadXml Source	ReadXml will convert the XML file into the dataset
DataTransfer ReadXmlTable script.	This script will look up values in the related table of the dataset.

Centralpoint Update 8.11.63

Monday, June 26, 2023

Feature	Summary
SiteMap Module	The following attributes now support CpScripting: Styles, Scripts, StartupScripts
PdfViewer CpScript	When using the Watermark feature, two new properties are available to control the Watermark's alignment: WatermarkHorizontalAlignment & WatermarkVerticalAlignment. Please apply and review these options within the script builder help file.
CpScript ColumnSearchCriteriaInValue	This script will now execute in UIs that are generated from AJAX methods. Additionally, a new hasTruncateOverride property is supported. When this is enabled, console admins may define the number of characters that show before and after the first found word that exists in the page's search criteria. If search criteria does not exist or is not found in the value, the "Truncate" value is used to determine the length of the text returned.
Ecommerce > CartInfo > CartDiscount	New property CartDiscount added to calculate the total Cart Discount.

Centralpoint Update 8.11.62

Monday, June 12, 2023

Feature	Summary
All Generic Enhanced Modules	A new Generate Synonyms module property has been added. When enabled it will generate synonyms for all key phrases upon document submission. Do not enable if the semantic search feature has not been manually installed in your database by a server administrator. An error message will be written to the trace if the semantic search is not enabled. Do not enable if Microsoft Office is not installed on the web server. You will receive the following error when submitting records in the client console if Office is not installed. Could not load file or assembly 'office, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The system cannot find the file specified. Here are some considerations for server-side automation of Office. This feature may cause inserts and updates to take much longer depending upon the number of key phrases generated.
Script Generator > Script > Data Diffs	The client-side cpDataDiffs.init object now supports a hasDefaultControls property which is set to a value of false. This property can be set to true which will allow users to generate a custom UI by creating their own controls and event handlers. A new web-service method is available to be called from cpDataDiffs.getDiffHtmlFromDiffIds(sourceDiffId, compareDiffId) which allows comparison of two cpsys_DataDiff records that are not in sequence. Please read the help file for more information on and guidance on plugin properties and available methods.
Script Generator > Script > AutoComplete	This CpScript outputs JS which binds a text input HTML element to a plugin. The plugin calls a method that returns Full-Text Index search results from the system's cprel_WebSiteSearch table. It then renders the results through jQueryUi's Autocomplete Widget. The plugin has several callback functions which are used to pass data to the web-services. The callback functions are configurable to work with specific result sets and produce various UIs.

Centralpoint Update 8.11.61

Monday, May 22, 2023

Feature	Summary
Site Architecture > System Pages	A new Login > Multifactor Authentication attribute has been added. It supports Email, Text Message, and TOTP Authenticator Apps.
CpScript ExtAccordion	Supports an 'accessible' value in the event property. The accessible event will toggle accordion sections on the following conditions: when clicked, or when a user has focused onto the element & hits the enter or spacebar key.
Script Generator > Script > Module Results	This CpScript outputs HTML bound to a JS plugin. The plugin can call two web-services. One method that returns results form cprel_WebSiteSearch and another that creates rows in cpsys_Logging. The plugin has several callback functions which are used to pass data to the web-services. The callback functions are completely configurable to work with and produce various UIs.

Centralpoint Update 8.11.60

Monday, May 8, 2023

Feature	Summary
Module Properties > Document Content Attributes	.txt file extensions are now supported. .txt extensions are inserted as plain text only. They must be UTF-8 encoded to prevent problems with unreadable characters.

Centralpoint Update 8.11.59

Monday, April 24, 2023

Feature	Summary
CpScript ExtTextInputSearchableHtml	A new CpScript is available that will bind text inputs to a plugin that searches text within HTML elements. The behavior mimics the browser's ctrl+F search functionality.
Admin > Global Login	A new Protect Users attribute has been added. It allows you to prevent fields or properties from being overwritten each time the external user authenticates.
Admin > Global Login Users	This new module shows all external users authenticated via Global Login. It also allows you to create, modify, or delete users. New users will match external users via the Integration Id attribute. Keep in mind that the users' attributes will be overwritten each time they authenticate unless they are protected.
PdfViewer CpScript	.msg file extensions will generate a PDF version of the source file and the converted PDF will render through the viewer.
Script Generator > Script > DataDiffs	The client-side cpDataDiffs.diffHistory property now holds attribute values stored for each record. This property can be accessed and used in the Startup Script's callback functions. For example, changing the option text in the history menu.
Script Generator > Script > File Output (Results Download)	A "File Output (Results Download)" script type is now available. This renders a UI that is tied to a "File Output" record. Users will select checkboxes in the results view and those selections are passed to Data Sources which render them in the downloaded template. Please read the attribute header text for instructions when implementing this feature into your site.

Centralpoint Update 8.11.58

Monday, April 10, 2023

Feature	Summary
System Pages > Search	A new attribute labeled "Is Search Reading Form POST Data?" is available. The intent of this feature is to eliminate query strings from the site search page as clients reported it causes problems in their analytics tools. Please ensure to read the help file in the header text of the "Search POST Data Form Controls Map" attribute prior to implementing in your site.
Admin > Properties	A new Client Console SSO (preview) attribute has been added. This feature is in development, and not yet ready for production.
ReverseHyperlink CpScript	A new FilterElements parameter has been added.
ExtHighlightKeywords CpScript	Two new parameters have been added: QueryStringVariableName and ScrollTop.
CpScripting	All CpScripts support two new Advanced parameters: IsInTaxonomy and IsNotInTaxonomy. These parameters are not supported in AJAX modules.

Centralpoint Update 8.11.57

Monday, March 27, 2023

Feature	Summary
Physician Directory > Module Properties	The Physician Directory module now supports module properties & module triggers that exist in the Enhanced modules for Data Cleaner features.
Data Sources > Carousel	When the "Formatting Options" attribute is set to "Carousel", a new attribute named "Image Column Has Non-Image Extensions?" is available. When set to "Yes", this will convert non-image files to images. Additional width and height attributes are available to control the size of the converted images.
Dynamic Scripts > Carousel	When the "Formatting Options" attribute is set to "Carousel", a new attribute named "Image Column Has Non-Image Extensions?" is available. When set to "Yes", this will convert non-image files to images. Additional width and height attributes are available to control the size of the converted images.
System Pages > Search	A new attribute named "Search Taxonomy Filter Options Visible" is available. When enabled, a radio-button control is output to the search pages. This allows a user to select "Search Any" or "Search All" and it will append different taxonomy filters to ensure results either match any or all selected items in the taxonomy control.
Caching Enhancements	A few minor system caching performance and memory consumption enhancements.

Centralpoint Update 8.11.56

Monday, March 13, 2023

Feature	Summary
Education > Courses > Module Properties	The CeCourses module now supports module properties & module triggers that exist in the Enhanced modules for Word/PDF file Apose methods and Data Cleaner.
UserId Attributes	A new UserId Attributes module configuration has been added to all modules. It can be used to configure the system to populate a new lookup table (cpsys_UsersInDataCurrentAttributes) to improve the performance of module, custom and data source filters over attributes containing a comma separate list of UserIds (data list boxes). All system functions and features (data sync, data transfer, forms management, client console, etc.) have been updated to automatically maintain this table.
ReverseHyperlink CpScript	Supports a new SearchType parameter. When set to '1' the script will search the attribute for a given Pattern and replace it with a PatternUrl. If you set the PatternUrl to a module search and include `gotofirst=1` in the query string it will link directly to the first search result.

Centralpoint Update 8.11.55

Monday, February 27, 2023

Feature	Summary
Retention Policies > Storage Paths	A new Move attribute is available when Source = File System.
Retention Policies > Policies	A new Move option has been added to Scan & Action > Action.
Retention Policies > Policies: RepositoryInfo CpScript	Supports attributesystemname='Length' which will return the size of a file. This is only supported by file system storage paths. All other types will return an empty string.
All Generic Enhanced Modules	The Document Content Attributes module property will now convert a PDF to Word when you add .docx to the end of the destination attribute: FileUpload1=FileUpload2.docx.
All Generic Enhanced Modules	A new "Document Content Attributes: Insert PDFs as HTML?" module property has been added.
Data Transfer FileAction CpScript	A new Convert PDF to Word action was added.
Data Transfer FileReadAllHtml CpScript	Now supports PDF files.
Data Transfer FileReadAllText CpScript	The PreferHtml parameter is now supported with PDF files.
Column CpScript	When using the preview property against a Roles attribute, system & non-data RoleIds will be converted to their Role names.

Centralpoint Update 8.11.54

Monday, February 13, 2023

Feature	Summary
CpScript > ExtCalculation	Changes were made to the integrated 3rd-party JavaScript plugin file to prevent errors in sites that use GA4 (Google Analytics w/ gtag.js).
Preview & Caching Enhancements	The third phase of report builder preview and general system caching performance and memory consumption enhancements.
Admin > Properties > Logging	This update applies to websites recording user click data to the system's cpsys_Logging table through the console settings at Admin > Properties > Logging and has the "Other Requests" Logging Type enabled. This will record the URLs redirected from the "Error Messages/Redirects" module that are set as a 404 Redirect type. The Logging table will begin recording the 404 redirects automatically if the Admin > Properties settings are set as described above.
New Generic Enhanced Modules > Module Property > Attribute Generator Enabled	This property will disable the execution of the Attribute Generator. The default value is on
Admin > Properties	A new Web Site Script Preview attribute has been added. It is recommended that you set this property to Disabled (secure) to prevent unauthorized script access.

Centralpoint Update 8.11.53

Monday, January 30, 2023

Feature	Summary
Data Sources > Timeline	Console administrators may now change the default content border color with a new attribute named "Content Border Color".
Data Sources > Timeline	A new attribute named "Truncate Content?" is available. If this attribute is set to a value greater than 0, the content output will be truncated to the number of characters defined.
Data Sources > Timeline	A new attribute named "Link Image?" is available. If using the feature to link the title to the record, the image will be linked to the record if this new attribute is set to "Yes".
Preview & Caching Enhancements	The second phase of report builder preview and general system caching performance and memory consumption enhancements.
Data Sources > Timeline	A new attribute named "Image Column Has Non-Image Extensions?" is available. When set to "Yes", this will convert non-image files to images. Additional width and height attributes are available to control the size of the converted images.
System Pages > Search	A new attribute named "Search Date Columns Filter Control" is available. When enabled, a radio-button control is output to the search pages. This allows a user to change which date columns are filtered if they are using the option that contains both StartDate & ModifyDate.
Education > Programs	A new CMS attribute with the SystemName of "IsTriggerDisabled" has been added to the Programs module. If the attribute is set to "Yes", the trigger methods will not execute. By default, this attribute value is set to "No". If the site is experiencing performance problems when Program records are submitted, set this attribute to "Yes" when saving records in the module.

Centralpoint Update 8.11.52

Tuesday, January 17, 2023

Feature	Summary
Preview & Caching Enhancements	The first phase of report builder preview and general system caching performance and memory consumption enhancements.
System Pages > Search > Results Item Content	Two constants are supported if literal curly braces are needed in the HTML output of search results item content: cpsys_LCurlyBrace & cpsys_RCurlyBrace . These would be used in the attribute itself or in the format='' property of column CpScripts.
CpScript PdfViewer	If using the watermark feature, the WaterMarkText='' property now supports a UserInfo: constant. This allows the watermark to be created with values from the logged-in user.
Dynamic Roles	Updates to Rad Filter Configuration to support for `LIKE` OR `NOT LIKE`

Centralpoint Update 8.11.51

Tuesday, January 3, 2023

Feature	Summary
Design > Script Generator > Script > Data Diffs	A "Data Diffs" script type is now available. This creates a UI for attribute differences in content that is utilizing the "Is Data Diffs Relation Enabled?" module property. Please read the attribute header text for instructions when altering the default setup.
GenericEnhanced > Module Properties > Is Data Diffs Relation Enabled?	This module property enables a feature which records differences in attribute values over the lifecycle of a record. Please ensure to read the "help file" link in the header text of this attribute prior to implementing the in the module. When enabled, another module property is released named "Data Diffs Attributes" where the attributes tracking changes are defined.
Mail	Support for other root folders has been added, and repairs have been made to attachments saved to modules.
Logging	Logging has been enhanced to track more information about long running processes.
RSS (Quirks Mode)	way more forgiving option which checks if the required XML Element doesn't exist but still lets you consume that feed

Centralpoint Update 8.11.50

Monday, December 19, 2022

Feature	Summary
CpScript PdfViewer	The script now supports the ability to add watermarks to the pages within the PDF file output. Please use the CpScript Builder when enabling this feature. There is a primary HasWatermark='' property which releases several others that allow the console administrator to set the following watermark properties: text, color, font style, font size, opacity, and rotate angle.
Admin > Properties > Aspose: Word Documents Extract Embedded Objects?	The following file extensions will now be extracted when this site property is enabled: .xml, .xls, .xlsx, .ppt, .pptx, .txt, .doc, .docx, .pdf, .zip, .yaml, .tar. The embedded file types within Word documents are extracted automatically when using this feature.
GenericEnhanced > Module Properties > Document Content Attributes: Replace Style With Heading Tag?	This feature replaces styles found in the Word Document with heading tags. When enabled six textarea attributes are rendered where users may define Word document styles that get converted to heading tags; <h1> through <h6>. This option applies only to the extracted HTML inserted into the attribute and does not alter the source document.
Admin > SAML MetaData	Ability to backup Saml.config file and view current backups.
CpScript FormTrackChanges	An issue was reported that this script flags differences in images; even when the image has not been changed. This issue will be resolved as records continue to be processed to the system with front-end forms processing submissions and this script is utilized in the processing tab. This update does not require console administrators to make any changes.

Centralpoint Update 8.11.49

Monday, December 5, 2022

Feature	Summary
Education > Assignments	A new CMS attribute with the SystemName of "IsTriggerDisabled" has been added to the Assignments module. If the attribute is set to "Yes", the trigger methods will not execute. By default, this attribute value is set to "No". If the site is experiencing performance problems when Assignment records are submitted, set this attribute to "Yes" when saving records in the module.
Data Transform > Data Cleaner	A new Searched Attributes attribute has been added when Type is Keyword Generator, Taxonomy Generator, or Attribute Generator. When populated with a comma separated list of attribute system names the data cleaner will only search those attributes.
Md-Staff Data Transfer Source	Updated error reporting
CAD Files Module .dgn file extensions are now supported	.dgn file extension support in CAD module

Centralpoint Update 8.11.48

Monday, November 21, 2022

Feature	Summary
Design > Script Generator	A new 'Hide Blocks Before Searching' attribute will be added when Type = Document Creation.
CpScript TaxonomyTree	When this script has the accordion output enabled, multiple new properties are supported. The is a HasToggleAllItemsButton='' property which allows users to show/hide all elements in the taxonomy tree when enabled. Properties to change the button text are available as well. A HasAccordionAnimations='' property has been added. By default, accordion animations are used. They can be disabled with this new property to help improve browser performance. Please ensure to read the script builder help file when implementing for additional details on these features.
CpScript UserSubscriptions	A HasConfirmDialog property is now supported. If set to Yes, users will be prompted with a dialog when clicking elements to confirm they would like to remove their relation to the record. Please use the Script Builder help file during implementation. When the property is enabled, there are other attributes released which allow customization within the dialog.
Data Cleaner > Automated Taxonomy: Exclude Individual Records	Please read the help file within the "Data Transform > Data Cleaner" module when implementing. This feature allows individual records within a module that uses automated Taxonomy generation to be managed manually. It prevents the TaxonomyGenerator & AttributeGenerator triggers from setting the Taxonomy attribute when the record is submitted.

For a comprehensive list, please visit our Evergreen Updates section

Server Requirements & Installation

Centralpoint necessitates a Windows server, choosing from options like 2012, 2014, 2016. 2019 Additionally, you'll require Microsoft SQL 2008, 2012, 2014, 2016 or 2019. Below are links to documents detailing Centralpoint's Server Requirements. The installation configurations span same server setups, separate servers for database and web application (including Virtual VMWare, Clustering, Disaster Recovery support). It's built using Microsoft C# and operates on the .NET (4.6) Framework. Centralpoint offers deployment possibilities including MVC, Ajax, or Angular instances through our Web API.

Centralpoint can be deployed on-premise or in the cloud. Our distinct evergreen updates ensure consistent new updates and enhancements, regardless of your hosting choice. These updates, available every two weeks, introduce new options (initially set to off), giving you the discretion to activate and use them. Your digital strategy automatically absorbs the latest changes from Oxcyon, or you can opt out. Examining our 16-year timeline showcases the value of these updates. Centralpoint counters obsolescence present in competitors' offerings that demand repeated technology purchases. Oxcyon offers the possibility that it's the last ECM/Portal technology you'll need to invest in.

For comprehensive information on either On-Premise or Cloud-based hosting, refer to our Technical Documentation & Certifications.

On-Going Training

Oxcyon advocates a Train the Trainer approach, which involves educating your essential stakeholders while recording these training sessions for effortless knowledge dissemination. Our training covers a spectrum, from fundamental content entry into your site to empowering your local development team to construct new tools within Centralpoint. Our aim is to equip you with ample training and expertise to accomplish tasks independently, if desired.

Given our user-friendly interface, Centralpoint training is streamlined, facilitated via online web conferences and supported by online training tools. Centralpoint, designed for non-technologists, employs a point-and-click, drag-and-drop technology, rendering training focused primarily on specific Workflow functions within more intricate tools. If you're familiar with copy-pasting, you're already acquainted with 80 percent of Centralpoint's tools.

Training is tailored to each client's needs and goals. While introductory training is universal, the focus may shift towards certain modules based on your project's priorities. Our service spans diverse verticals, resulting in nuanced training for each, often concentrating on specific modules in use. The breadth of training correlates with the number of modules utilized; the more you employ, the more training becomes pertinent.

Deep Dive Training Videos

Centralpoint Custom Module Development

Centralpoint facilitates local development, empowering users to craft custom code through MyModules. It also simplifies the creation and customization of content modules within your enterprise. Without requiring access to the server, Visual Studio, or the root directory, you can effortlessly configure necessary fields via Module Configuration. Y...

Data Governance & Cleaning - Automate Metadata & Security Enrichment

Centralpoint's Data Cleaner (otherwise known as Data Goverrnance) collaborates seamlessly with Centralpoint's Data Transfer utility, automating metadata and Taxonomy assignment for your content. This empowers the transformation of any information that lacks proper metadata. Regardless of the information type—r...

Centralpoint Enterprise Search

Centralpoint can be installed On Premise or in the Cloud, to index, ingest data from disparate silos on a scheduled basis via it's Data Transfer routines. Centralpoint can act as a search appliance indexing or ingesting siloed data to aggregate inf...

Centralpoint Full Tutorial on Data Transformation

This is an extended training tutorial on Centralpoint's Data Transformation module suite, including its Data Cleaning feature to auto apply metadata. The duration of this video is one hour.

Centralpoint Retention Policy Management

Automate document retention policies using Centralpoint. It equips you with user-friendly tools for defining diverse retention policies, incorporating custom filters, queries, and start/end dates. Centralpoint also manages storage repository data, connecting to File Folders, SQL, Oracle, IBM, and third-party providers like Workday, Citibank, and...

Centralpoint Tableau Integration

Centralpoint integrates directly with Tableau, allowing personalization through our Global Login tools (SAML, Active Directory, oAuth, OpenID) to serve rich Tableau reporting to each user uniquely. This means one tableau report against all users, wherein the data filtered (through the tableau chart) considers the user's security roles. It also a...

Centralpoint Knowledge Management

To ensure secure Knowledge Management tailored to each user, the right Architecture is vital. Centralpoint, developed in 2000 and updated over 20 years, prioritizes scalability. Its unique ability lies in granular tagging of records, cascading across your business's channels, taxonomical categories, and individual users based on roles.

...

Centralpoint Health Monitor

Centralpoint Health Monitor is set of tools available at the Centralpoint (Master) Server. These tools give insight into the performance of any individual or group of sites (or portals) within your environment if on premise. These tools also allow Oxcyon to monitor the performance of your site, should we provide managed hosting for you. Centralp...

Centralpoint (Multi-Tier) Taxonomy Pre-Import Tools

This tool, found under both Import Utilities and Tools (within the client console) is a powerful way to convert your data into multi tiered taxonomy, which will ready your records for import. It was designed to assist Oxcyon staff (initially) when receiving large sets of client data, which needed to have a taxonomy built 'around it'. In this vid...

Planning your Overall Digital Experience Strategy with Centralpoint

A 45 minute video to help your team plan and prepare your Centralpoint Enterprise Information Management ahead of your kick off meeting with Oxcyon. In this video, we discuss information management, governance, and how to maximize the re-usability of your content through your many channels. this video will help you see your enterprise (big pictu...

Centralpoint for Big Data

Centralpoint is used for more than omnichannel public and private enterprises. Centralpoint is also used to harness big and disparate data, empowering you with rich UI/UX to serve each and every one of your users uniquely, based on their Audiences and Roles

Centralpoint Drag-and-Drop Designer & Toolbox

Centralpoint supports agile development through it's Toolbox. The Centralpoint toolbox empowers users to call on any feature needed, and drag and drop it on to the page for use. These items could be form fields, or functions like Google Maps, Proximity Searches, Printer Friendly Icons, Related Content, anything. In this way, Centralpoint provide...

Centralpoint Natural Language Search

Centralpoint supports Natural Language Search or NLS. It empower your users to find the right answer to any question faster than any other platform. It does this in part because of Data Transfer and Data Mining, going beyond fully indexing your content, and enriching your metadata, misspellings, buzzwords used in your industry and synonyms of wh...

Centralpoint eCommerce Catalog

The Centralpoint ecommerce catalog features products including the variation of each product (Size, Style, Color), so that users may shop the catalog, add items to their cart and check out in a PCI compliant manner. Centralpoint eCommerce catalog has been integrated with PayPal, Authorize.Net, Bank of America, Worldpay and others to ensure seaml...

Centralpoint AI Assistant (Interstitials)

Your organization's AI is distinctive and tailored to your specific needs; it's not an off-the-shelf solution. What you require is a framework that enables you to deliver the right information to your users precisely when they need it. With Centralpoint AI Assistant, you can place knowledge at your users' fingertips even while they are using oth...

Centralpoint Web API

Centralpoint offers robust support for RESTful Web Services, bolstered by encryption through our Web API. The Centralpoint Web API is an interactive module designed for both creating and consuming Web Services. RESTful Web Services, a form of interoperability between computer syste...

Centralpoint for Digital Signage

Today's TV monitors and kiosks are wifi enabled. This means that you can treat any monitor as a channel to broadcast information. Whether it be Emergency Room wait times, Cafeteria menus, calendars, or even live Tableau or BI reporting (to the conference room monitor for the board), Centralpoint can help you. Here, Centralpoint treats each of yo...

Centralpoint Email Portal

The average knowledge (office) worker uses it 13 hours a week, or 650 hours a year (assuming two weeks’ vacation),1 and yet email technology hasn’t changed much in the 20 years it’s been around—until now, with the introductio...

Centralpoint SAML 2.0 Deep Links

Centralpoint supports SAML 2.0 to support Deep links for authorized users who are logged in. You will find the Deep Links module under the Admin section of your client console. SAML 2.0 empowers you to broker authentication of your logged in members, so they may access other SAML 2.0 compliant applications with a single click (eliminating the re...

Centralpoint Data Enrichment

Centralpoint In-line Visual Editor

Centralpoint's in line Edit View, empowers its users to easily view and manage any element which is serving to the page they are on. This feature is only available to administrators of the Client Console, and demystifies each page, explaining where everything is, and how to access it within one click. When you click on the items found on the pag...

Centralpoint Site Wizard

The Centralpoint Site Wizard empowers you to deploy new stand alone websites (public or private) within your enterprise. The Centralpoint Site Wizard steps you through needed steps to select the appropriate design, and empower administrators over them to contribute content to the enterprise. The site wizard allows you to leverage existing styles...

Centralpoint Staging (Quality Control) Portal

The Centralpoint MASTER ENTERPRISE Server is the parent to your entire enteprise. Whether this means a singular portal, or multiple, the Centralpoint master gives you full control to easily deploy and manage your entire enterprise, including the scheduled tasks needed to automate daily maintenance routines.

Centralpoint Multi Tenancy

Centralpoint Development Portal

Centralpoint Master Server

Centralpoint Forms Wizard

The forms wizard is a tool for non technical users to create robust electronic forms, including the rules over workflow. This wizard walks you through a step by step questionairre, which, when completed, creates dynamic electronic forms, which allow you to triage incoming requests, trigger alerts during workflow, and even render live reporting o...

Centralpoint Gamification

Gamification refers to a process of making systems, service and activities more enjoyable. Centralpoint Gamification allows for your users to compete to be most active in their communities. Incentives can be provided to your users (whether it be employees, clients, or partners) to get more involved and compete to be the most active participant. ...

Centralpoint CRM & Issue Management

Centralpoint's Global Login allows for your many sales representatives or customer service agents to log in to access their activity. Whether this be in the form of issue management, or account management, Centralpoint CRM works in unison with other tools in Centralpoint, like Email Broadcasting, Business Intelligence, Alerts, Email and Personal...

Centralpoint Search & Replace

Centralpoint's Search & Replace tool enables you to search and replace content within your site. You can apply specific filters to search and replace only the information you need. This tool is especially helpful in the event of a product or service name change, and it allows for all historical, archived records to be changed, as well.

Centralpoint Integration with CRM

Centralpoint's Global Login is a (Cross Forest) Single Sign-On tool that allows you to welcome each user in a unique way and grant them control over only certain types of content. This allows you to authenticate each user to determine their roles, granting the right access to the right records, including...

Centralpoint Module Designer

Say good-bye to contacting your local web vendor to make changes to your site. Centralpoint's Module Designer puts the power of layout and functionality in your hands. Non-technologists can now easily change design and functionality of your site, along with the modules that serve it. Module Designer empowers larger enterprise-class clients (thos...

Centralpoint Health Logs

Centralpoint's Health Logs provide your users with tools to track their progress over time. Whether they are tracking their calories, their blood sugar, or their travel expenses on a monthly basis, Health Logs enables them to easily record and monitor their progress. This highly versatile set of reports allows you to set up logs for anyone to ch...

Centralpoint Navigation

Centralpoint's Navigation is an important and essential building block of your enterprise. The Navigation module allows for the creation, deletion, and modification of navigation items, which will be used to render the website navigation. These navigation items can be classified by Audience and Role to&nbs...

Centralpoint Policies and Procedure Manual

Centralpoint's Policies & Procedures module streamlines the way organizations manage their policies. This module suite allows you to easily create or update policies, routing them -- via email -- directly to the right administrator for review. Once reviewed and approved, they are automatically released to the site. This way, the parent Proce...

Centralpoint Design Styles

Centralpoint Design Styles allow you to maintain your website styles, classified by Audience and Role, to render distinctly designed websites. These styles primarily relate to colors, fonts, images, and other design elements. The global attributes are always available, but the majority of this module's attributes are controlled by the Site ...

Centralpoint Organization Chart or "Wheel"

Centralpoint's Digital Experience Platform serves as an omnichannel Knowledge Management and content management ecosystem. This universal platform caters to organizations of all sizes and industries. It streamlines information flow from your business through distributors to end users (B2B2C), and reciprocally tracks user actions (C2B2B). It's a ...

Centralpoint Data Sources & Reporting

Centralpoint Data Sources allow you to display dynamic content anywhere you desire on your site. This tool enables you to speak directly to Centralpoint's database (or others) to determine the type of content you want available, creating mobile content. For example, let's say while users are reading a news article, you want to display all relate...

Centralpoint Digital Asset and DITA

The Centralpoint Media Manager module is designed to streamline how organizations update and maintain their assets, and then make the newest versions available for download, on request, fresh out of the oven. Centralpoint's Digital assets Media module enables you to manage your assets separately from your documents, and even allows you to ...

Centralpoint 'MyPortal' or Personalized Portal view

Centralpoint Dashboard Widgets (found under Members) allow for a personalized portal view for any user, empowering them to configure what data they see from your back office, in a composite (My Portal View). In this way, they can configure what information is important to them, and upon revisiting the portal, they will be shown the latest ...

Centralpoint Learning Management Courses

Centralpoint empowers you to build a culture of learning. Course curriculum can serve each user based upon their role(s) and audience(s). Centralpoint will show each user which tests have been completed, which ones are still outstanding and where they rank in the ecosystem of knowledge users via our Gamification tools.

Centralpoint Global Login SSO

Centralpoint's Cross-Forest Single Sign-On (SSO) extends support to various authentication methods, including AD (Active Directory), ADS, LDAP, LDAPS, SAML 2.0 (Okta, Ping, Symantec), Windows Authentication, oAuth, and Open ID (Twitter, Salesforce, Google, Facebook), all available right out of the box. This comprehensive support ensures secure a...

Centralpoint Integration with Active Directory and Windows Authentication

Centralpoint's Global Login is a Single Sign-On tool that allows you to welcome each user in a unique way and grant them control over only certain types of content. Not only can you manage each user's roles, but you can also manage their entire design and layout experience, based on the role of the user logging in. When a user logs into the site...

Centralpoint Data Sources & Reporting - High Level

Centralpoint Responsive Design

Centralpoint empowers non-developers to building world class web designs and functions, yielding the best CSS, with our Drag-and- Drop, WYSIWYG controls.

Centralpoint Education Reports

Centralpoint Education Reports collect all of the information about your users and their test results, including: who took the test, what time they took the test, what answers were provided, and whether they passed or failed. The only real competitive differentiator today is whether or not an organization can learn faster than their competition....

Centralpoint Education Configuration

Centralpoint's Education Configuration module empowers you to set up as many administrators as you desire to process incoming tests. This module gives you control over who should review incoming tests and what the certificates will look like. It even gives you control over whether or not these tests are taken within a certain time limit and/or h...

Centralpoint Advertising

Advertising is supporting content that is placed around the site's primary content. These ads can consist of images, flash, video, html, or ad scripts (provided by ad-serving companies). These ads can be controlled to appear within specific zones or areas of the site, only when certain keywords are searched, and can be filtered to appear for onl...

Centralpoint Crosswalks

The Centralpoint Crosswalks tool (typically a script) found within the Module Designer is a great illustration as to why you need a centralized and comprehensive platform to manage your content. Crosswalks provide cross-references to related information within your site, putting all of the information at your fingertips. By leveraging Centralpoi...

Centralpoint Syndication (XML, RSS, Json and other)

Centralpoint's RSS and XML Syndication empowers you to distribute your content to anyone you desire. This tool allows administrators to create RSS and Atom feeds, as well as populate XML files with data from Centralpoint modules. This module allows administrators to create filtered results from one module at a time. This tool also allows you to ...

Centralpoint Business Intelligence

A pivotal aspect of effective digital strategy management involves determining high-interest areas and delivering content to clients in alignment with their preferences. Centralpoint offers the means to shape your content strategy around user inclinations by capturing and reporting almost all aspects of their online interactions with you. This e...

Centralpoint Forms Management

Centralpoint Forms Management empowers you to create any web-based form you need and then routes the request through custom workflows (depending on the form) and integrates it (including its approvals) with your back office. Forms encompass everything from e-commerce transactions to day-off requests to posting a web page -- each with its own uni...

Centralpoint Bloggers

Bloggers are the authorized blog authors or writers within Centralpoint. They are the ones posting new blog articles to which others may respond. They might be industry experts you invite to write articles for your users, or they might be in-house employees who are thought-leaders. The blogs typically fall under a taxonomy, so that all blog arti...

Centralpoint Taxonomy

Centralpoint's Taxonomy module is responsible for maintaining a hierarchical list of your website's taxonomy, essentially a library that manages all classification types. Taxonomy serves the purpose of categorizing a website's data, and it can be filtered by audience. Every website has a default Root or Main Taxonomy item, and descendants of thi...

Centralpoint MphC (Mult-Polyheirarchical Classification)

Properly classifying data involves a multi-tiered ontology. This hierarchy comprises various levels, each defining the data's nature and context. Simultaneously, data is classified based on intended audiences or departments, tailoring content relevance. Adding another layer, data classification is influenced by security roles, ensuring access co...

Centralpoint Document Management

The Centralpoint Document Management module is designed to streamline how organizations update and maintain their documents, and then make the newest versions available for download. Centralpoint's Document Management module is a two-module suite that allows administrators to manage text and documents -- and the versions of those doc...

Centralpoint Data Import Utilities

Centralpoint's Data Import Utilities is a series of tools designed to prepare for imports. This tool allows you to set global parameters or assumptions when it comes to data imports. Import Utilities is a container for any tools that may aid developers during the import process. It empowers you to centralize information from disparate sources fo...

Centralpoint E-commerce

All content modules within Centralpoint can be e-commerce enabled. This means that if you wish to sell anything -- a record, a video, or an online course -- you can. Of course you can manage a product catalog where users can shop, add items to their cart, and check out, but you may want to make records e-commerce enabled you never before thought...

Centralpoint Data Aggregation

Centralpoint boasts exceptional Data Transformation tools that automate the aggregation of data from diverse sources. It facilitates both indexing and ingestion of both structured and unstructured data. This encompasses the capability to gather information from a variety of systems (such as SQL, Oracle, IBM, XML, JSON, CSV) as well as files from...

Centralpoint Forms to Document

Centralpoint Forms to Documents (or Web to Print) empowers you to create any web-based form you need filtering the data submitted through a TEMPLATE, (Doc, PPT, Excel), which then outputs a standardized templated output document (doc, pdf, ppt, xls) to parse all incoming requests into recorded documents. This approach to document creation guaran...

Centralpoint FitBit Monitoring

Centralpoint's FitBit (and any wearable device integration) allows you to provide incentives for a healthier team. Centralpoint Fitbit integration allows for remote tracking of your staff to monitor such things as Geo positioning, Sleep patterns, Heart Rate, Workouts. This data can be incorporated into Centralpoint's Gamification tools in order ...

Centralpoint Roles (AD/SAML/oAUTH)

Centralpoint integrates out of the box with Active Directory, SAML, Okta, Ping, Peoplesoft, Twitter, Facebook, Salesforce, and others. Centralpoint also supports it's own members module, for those users not found within your network security (like legal counsel or advertising partners). This allows you to welcome all users securely, regardless i...

SDK & Class Libary

Be sure to visit the Centralpoint SDK to learn more, or access our Class Library to see how you can build your own classes within Centralpoint

Centralpoint Master Server

The Centralpoint Master operates as a server, serving as the parent and host for your singular or multiple web projects. This versatile solution can be installed on-premise at your facilities or at your preferred location, facilitated by a user-friendly installation wizard. Each project, potentially substantial on its own, could function as a N-Tiered portal or Wheel.

This architecture excels in scalability, affording you robust control akin to SharePoint Portal Services but yielding superior outcomes. The Centralpoint Master efficiently assimilates updates from Oxcyon, even for on-premise hosting, as pull updates, effectively averting obsolescence and ensuring you're consistently up-to-date.

Upon downloading new modules, these can be seamlessly synchronized, with the option for automated synchronization, to your live project sites as new features. Following synchronization, you have the flexibility to activate the features needed for each site. The Centralpoint Master extends modular control over your local development endeavors. This facilitates the downstream synchronization of newly developed tools to your diverse web projects. Consequently, you can maintain an array of modular functions, mirroring our own practices.

For a comprehensive understanding, we recommend exploring the DEEP DIVE Video Tutorial on Centralpoint Master Server.

Hosting (Environment) Requirements

Centralpoint installation mandates a Windows environment, be it on-premise or in the cloud. A single server setup, accommodating both SQL and Centralpoint, serves as the minimum requirement, Windows 2019. Concurrently, Microsoft SQL, available in Standard or Enterprise versions, must be installed. While clients often opt for separate servers for Centralpoint and SQL, this is not obligatory.

Flexibility is a hallmark of Centralpoint installation. It readily adapts to diverse configurations, tailored to your project and environment, ensuring compatibility with VMware and virtual server installations.

Whether it's an on-premise singular setup or a multi-server virtual installation, Centralpoint adapts to your project's unique needs and the environment you operate in.

During installation, Oxcyon provides an installation wizard for your Centralpoint Master. This server interface will typically require its own IP address (and will generally consume an IP address for each (Development, QC, and your live production portal). This means that in addition to the Microsoft environment, you would typically reserve 4 IP addresses for the management of Centralpoint is a staged environment but is not required.