Company

Oxcyon, the vendor behind Centralpoint, a leading Digital Experience Platform recognized by Gartner is excited to announce its integration with Algolia, a pioneering AI-powered search engine, to bring true Natural Language Search (NLS) capabilities to its Digital Experience Platform (DXP). This integration not only marks the first step in Centralpoint's partnership with Algolia but also demonstrates a commitment to interoperability with other similar providers, opening up new possibilities for enhanced u...

Gartner's top strategic technology trends of 2023 really provide a framework for IT leaders to help review and prioritize their investments in technology. These trends matter because they help drive key business priorities. Gartner finds that a failure to understand these long term trends could lead to failure in IT strategies, which impacts your business strategies this year. Customer experience, employee experience, user experience and what Gartner calls multi experience. Multi experience is really loo...

Introducing Oxcyon's Innovative WebHooks Module: Streamlining System and API Integration BATH, Ohio — Oxcyon, a leading provider of Centralpoint, a leading Digital Experience Platform is pleased to announce the launch of its latest module, Centralpoint WebHooks, designed to revolutionize the way businesses integrate their systems and connect with external APIs. With this innovative addition to the Oxcyon platform, organizations can seamlessly streamline data sharing, enhance workflow automation, and...

Oxcyon has completed it's integration with Office 365, and Azure Cloud via Microsoft Graph. This integration allows Centralpoint to index, ingest, and auto apply classification & metadata to files found within Office 365. This integration allows for Centralpoint's Data Transfer to integrate seamlessly with data found within Azure and o365. This is primarily to spider, index, and ingest records from Azure, in which to enrich metadata, and dynamically build relationships between your records in the clo...

Oxcyon has completed Centralpoint's direct integration with Microsoft Sharepoint, whether it is On Premise or in the Cloud (Office 365/Azure). This integration allows Centralpoint to index or ingest all records from Sharepoint, which yields a functional, federated search. During the index or ingestion, Centralpoint is able to scan or mine each record from Sharepoint, in which to enrich metadata and classification, beyond what Sharepoint can do today. Superior to Project Cortex and Syntex, Centralpoint is...

Oxcyon has proposed it's Centralpoint Data Aggregation platform to the NIH to automatically ingest and report on data from over 23,000 Pulbic Waste Water Treatment plants nationwide to detect COVID-19. This proposed solution is designed to empower NIH to better monitor COVID-19 (and other) health related data, by municipality, county and state, which would not require any individualized testing. This solution aggregates data submitted from each participating location on a scheduled basis, allowing for o...

Oxcyon has developed an API integration for it's AI (Artificial Intelligence) intersticial to assist call centers, utilizing CISCO, and Genesys systems. This integration allows for the CALL DRIVERS originating from these systems, to query, filter and serve the right answers to any incoming questions from clients, or users. In this way, call center personnel are served all relevant information about the incoming call, user, and reason for their inquiry, prior to answering the phone to assist the client wh...

Oxcyon has released it's Document Retention Policy Management tools which can be installed On Premise or in the Cloud to monitor your many silos which contain private data. These Retention Policies instruct Centralpoint how frequently to scan your silos, based on specific criteria (around each retention policy). When Centralpoint finds these records (in Oracle, Sharepoint, File Folders, 3rd party providers (like ADP, Paychex, and Workday), it will capture, alert your team. Once these are approved for arc...

Oxcyon releases it's AI (Artificial Intelligence) Assistant empowering Centralpoint users to extend their knowledge management to other web based applications. This contextual sensitive avatar can be controlled by Centralpoint to live within any third party application, allowing the right information to serve each user when it is needed.

Although Oxcyon provides robust Data Analytics & Business Intelligence tools of it's own, it has integrated with Tableau to support integration for their reporting. Tableau is a recognized leader in superior data analytics, and Centralpoint now integrates out of the box with Tableau. Centralpoint's integration allows us to maximize the reuse of reporting, given our cross forest single sign on (SSO). Within the integration, when users securely authenticate into Centralpoint, they are able to access Ta...

Oxcyon releases it's Centralpoint Health Monitor, which allows the Master (Server) to monitor each portal within the enterprise. These scheduled tools can be customized to monitor all aspects of performance to respond to such things as denial of service attack attempts, less than optimal database calls, third party integrations (speed). These tools are designed to allow Oxcyon and it's clients to provide accurate, in depth reporting on mission critical applications.

Centralpoint has released it's Data Cleaning tools, an enhancement to our acclaimed Data Transformation suite to auto classify your information. This tool allows you to automatically apply deep metadata and taxonomy against your structured OR unstructured content against your metadata rules. This approach eliminates the need for manual data entry, and also brings together disparate information; yielding a robust (true) knowledge management strategy. Data cleaning allows you to set up robust dictionaries,...

CLEVELAND, Ohio –Oxcyon, Inc. and its Centralpoint technology have been included by Gartner, Inc. in the "Magic Quadrant for Digital Experience Platforms.” Oxcyon competes in this quadrant with Microsoft Sharepoint, Oracle, IBM, Salesforce, Adobe and othersin this emerging $18 Billion market.   “Oxcyon is pleased to be included in Gartner's Magic Quadrant for Digital Experience Platforms. We pioneered this new space starting in 2000 to aggregate big data into a singular streamlined platform.&n...

Oxcyon was included in Gartner report entitled, Oxcyon in Forecast Snapshot: Digital Experience Platforms, Worldwide, 2017. This forecast snapshot monitors vendors worth noting in this emerging market space (Digital Experience Platforms) which is expected to grow to $17 Billion by 2020, and which Oxcyon is proud to be a pioneer within this new space.

August 03, 2017. Oxcyon was listed a vendor in the Hype Cycle for Digital Design, 2017 by Gartner . Digital design is a core competency for digital transformation and digital business. Application leaders should use this Hype Cycle to decide whether to embrace, experiment with or discard the hyped technologies related to digital design. Click here to read full report

Digital design is a core competency for digital transformation and digital business. Application leaders should use this Hype Cycle to decide whether to embrace, experiment with or discard the hyped technologies related to digital design.

Digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. This Hype Cycle will help enterprises to evaluate the suitability of various digital commerce technology capabilities hyped in the market and to understand their maturity and business value.

This Hype Cycle lets CSP business unit leaders assess and implement technologies that help them raise revenue by modernizing back offices, improving customer experience, innovating business models and offering digital services.

With AI, chatbots, mobile messaging and IoT on the rise, customer service and support technologies are recognized by application, business and IT leaders as increasingly essential to customer experience. This Hype Cycle helps IT leaders assess the maturity and risks of these technologies.

The Hype Cycle for IT in GCC presents a snapshot of technologies that CIOs should consider. The technologies included have direct impact on revenue generation, efficiency and/or quality improvement opportunities.

This Hype Cycle tracks the technologies and technology-related ideas that will have the greatest impact on consumer engagement in healthcare. This research provides healthcare CIOs with a holistic, cross-industry view of consumer engagement to make strategic technology decisions.

June 09th, 2017. Oxcyon was listed a vendor in the The Gartner CRM Vendor Guide, 2017  CRM continues to be the fastest-growing business software application market, and application leaders responsible for supporting customer relationship management continue to invest in digital technologies to drive growth and improve the customer experience.  Click here to read full report

CRM continues to be the fastest-growing business software application market, and application leaders responsible for supporting customer relationship management continue to invest in digital technologies to drive growth and improve the customer experience.

CLEVELAND, Ohio - Centralpoint, by Oxcyon has been named amongst the Top 10 Content Management solutions by Business Software. Oxcyon takes a unique approach in contrast to others found in this report, wherein we can build a high fidelity prototype for your project, PRIOR to your decision. This means that Centralpoint stands out amongst all other vendors in this report as the only one able to eliminate your risk in the decision. Often, Centralpoint is able to respond to all needed functions for your proj...

CLEVELAND, Ohio - Oxcyon has completed an eight month development effort development, releasing it's iOS application (developed for Apple iPad) which empowers authorized Centralpoint end users to download a Centralpoint (Knowledge Management) instance to access offline. This application allows for a full download of authorized content by end user, and includes a scheduled periodic update (by each device from the website when within range of internet access). This Remote Update tool set empowers users in ...

This Hype Cycle lets CSP business unit leaders determine the vital products, services, technology, business concepts and capabilities needed to accelerate revenue via new innovative business models that can accelerate the digital transformation.

CLEVELAND, Oh. January 16, 2017 --  Oxcyon  a leading DXP Digital Experience Platform vendor announced today that it has released a Web API for its flagship product Centralpoint. "This release of the Centralpoint Web API is much anticipated. It is in direct response to our Voice of Customer (VOC) which demanded more control over that of WCF. For years Oxcyon supported WCF (SOAP-based) web services but support of restful web services responds to current market demands." says Sam Keller, CEO and...

Centralpoint's (cross forest, single sign on) Global Login module has been updated to accept oAuth. Centralpoint's integration with oAuth goes beyond Active Directory and LDAP, empowering members to sign in to any Centralpoint enterprise, portal or site, using credentials they have on Google, Twitter, Facebook, Microsoft and Salesforce. This integration allows for certain 'scopes' of information (which your users maintain in those systems) to be used in session to further personalize their experience.&nb...

Patented DITA-based email software promises productivity gains as time spent sending/replying to emails is slashed, errors are eliminated, and collaboration is simplified. CLEVELAND, Sept. 27, 2016—The average knowledge (office) worker uses it 13 hours a week, or 650 hours a year (assuming two weeks’ vacation), 1 and yet email technology hasn’t changed much in the 20 years it’s been around—until now, with the introduction of the Centralpoint Email Portal, a patented DITA 2 -based email interface by Oxcy...

Web technologies create the fabric that enables digital businesses to run. Understanding when and how to use emerging and evolving web technology is critical for IT organizations as they become the engine room for the transitioned digital business.

CLEVELAND July 25, 2016 Oxcyon Inc., a leader in enterprise information management, was included in the 2016 Hype Cycle published by Gartner. Click here to access the report from Gartner. Click here for a video overview on Centralpoint UXP . Oxcyon, Centralpoint provides a Digital Experience Platform architecture which includes a broad collection of modules and single-product architecture that provides off-the-shelf support for a wide variety of use cases. "We are please to again be covered by Gartner i...

Customer experience is a CIO imperative, yet customer service capabilities lag behind the expectations of the mobile-first customer. Analytics, mobile web and chatbots are on the rise. This Hype Cycle is designed to help IT leaders assess the maturity and risks of the technologies in this market.

Although Centralpoint is not your traditional Open Source application, we do offer source code to our master enterprise clients, and as such have been included by Gartner in the Hype Cycle for Open Source Software. In the paradigm of highly proprietary software vs. open source, Centralpoint falls directly in the middle, offering a fully supported product, which master enterprise clients can highly customize themselves. Oxcyon is able to continue updating this software, even if installed on premise, via o...

Enterprises use digital commerce as a key way to acquire customers, develop relationships and drive revenue. This Hype Cycle helps enterprises evaluate the suitability of various digital commerce technology capabilities hyped in the market, and understand their maturity and business value.

The disruption of the human-machine interface (HMI) is progressing in leaps and bounds. More than ever, the locus of interaction is moving to mobile and wearable devices. Marketing leaders must design authentication and device interaction around multimodal, personalized technologies.

The user experience platform is key to acquire and retain new customers, and strategic planners should provide guidance to help customers move from a purely technology-led to a strategically business-driven implementation of the UXP.

The user experience platform is key to acquire and retain new customers, and strategic planners should provide guidance to help customers move from a purely technology-led to a strategically business-driven implementation of the UXP .

CLEVELAND, Ohio- March 31, 2016. Oxcyon, Inc. a leader in Enterprise Content Management and Digital Experience Platforms was included in the "2016 Market Trends: Unification of the User Experience Platform Marketplace", by Gartner. This new emerging market, also referred to as DXP (Digital Experience Platform) by Gartner is poised for growth. This market unifies many features which have come before it like: Content Management, Document Management, Forms, Reporting, Workflow, Mobile (Responsive Design), S...

CLEVELAND November 6, 2015  Oxcyon Inc., a leader in enterprise information management and digital experience platforms was referenced in the "Emerging Technology Analysis for User Experience Platforms, published by by Gartner.  Click here to view this report from Gartner.  

An incomparable user experience will increasingly be a key competitive differentiator for digital businesses. Product leaders of technology and service providers must immediately assess the impact of a UXP within their planning and sales goals and objectives.

Enterprises use digital commerce as a key way to develop relationships with customers and drive revenue. This Hype Cycle helps enterprises evaluate the suitability of various digital commerce technology capabilities hyped in the market, and understand their maturity and business value.

Web technology is key for the flip to digital business that most enterprises have yet to tackle. Employing the right Web technology at the right time is critical not only within IT solutions, but also in the new product and service strategies of future digital businesses.

The human-machine interface (HMI) is becoming predominantly mobile rather than desk-based, located close to the user in wearables or distributed Internet of Things (IoT) objects. Product architects and marketing leaders must design products implementing multimodal, personalized technologies.

Whether called digital experience platforms, customer experience platforms or UXPs, the technology for creating effective, high-fidelity user experiences for a website, portal or mobile app across channels and devices continues to emerge. IT leaders must focus on rationalized, integrated platforms.